Bajaj Finserv Lending — Regarding my EMI Card‏

Address:

Thane, Maharashtra

My name is Girish Poojari having a customer ID 3561795 in Bajajfinserv (Contact No. [protected])

I had took a consumer loan (approx. 58,000/-) around 4 month back from Chroma Electronics, Thane for Sony Bravia LED with the help of EMI facility of 9 month from Bajaj.

The Bajaj executive told me to apply for EMI card as well which can benefit me in my future if I take any consumer products through Bajaj with a one time chargeable amount of Rs.199/- for applying the card which I had swiped from my credit card along with the initial amount.

He clearly told me that the card will be dispatched to your mailing address once the first 3 EMI is deducted from my account.

I had raised a request for my EMI card after my 3rd EMI got deducted. They mentioned me that my EMI card have been blocked permanently but not specified any reason for the same. So I had called the customer care and they told me due to 1st EMI bounced from my end so the card has been blocked.

As you check the EMI get automatically deducted from my account on 6th of every month.The first EMI (that was going to fall on 06/07/2012 )was never deducted from your end due to technical issues. Later when I got the call from the collection department that the 1st EMI is outstanding and due to technical reason it was not got deducted. Later I made the payment onlineand told them to contact Kotak Bank if any procedure is pending for ECS facility. And they promised me they will check with Kotak bank.

From second EMI onwards, it gets deducted from my account smoothly without any issues.

Even i have heard many complaints about the bajaj not issuing the card to the customer.They just fooling us and taking Rs.199/- from each one o[censored]s. If you can't provide the EMI card, then reverse our amount.

I am damn sure will never go for Bajaj cansumer loan in future and also let my friends know about it.


Thanks,
Girish Poojari
#[protected]