[Resolved]  Bajaj Pulsar 150 — Sai Service Borivali Diwali at the cost of Customer

Hello,

I gave my bike Bajaj Pulsar (MH - 02 - AX - 6635) for servicing on 24/10/08 at Sai Service Centre, Borivali East which was delievered to me on 25/10/08.
I had mentioned on Job cut all the issues that I was facing of which some issues were cleared but some are pending and fortunately my bike started giving problems there itself. Some of the issues which were mentioned on the Job Cut and still not cleared are:
1) Self Start issue.
2) Seat rubber.

The reason given by them not doing so were also great.
For Seat Rubber I was told that they did not had this in stock unfortunately when I went to collect the bike it was 4:30 pm and by 5:30 the office would be closed and Self Start problem I am facing for a while for which I had mentioned in my previous Servicing and they don't have a reason now.

The new issue which I am facing now is:
1) Gear Changing while driving
2) Bike giving some noice while driving (Something is loose somewhere)

Incidently the second reason was highlighted to Amol who is the Head for sevicing in he asked one of the mechanic to have a look and that guys put paper packing near the speadometer and than he said it will work fine and this cannot be done...

When I spoke to Amol regarding this he told me to come after Diwali and he should be in a position to repair it.

I feel the Bonus given to Sai Service people is really great and everyone is looking forward to spend money in diwali at the cost of customer (CUST KE MAAR).

I have not contacted Sai Service after this incident but will be doing as early as possible.

Please look in to the matter.

Thanks,

Siddharth
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Aug 14, 2020
Complaint marked as Resolved 
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hello people,
i m anand pagare ... i took bajaj pulsar 150 2 yrs back ... bike is workin fine ... but since the Service at Sai Service, Borivali East i have made ... they haven't done anythin in my bike they charged me around Rs 1500... for just washing the bike ...
Bajaj Sai Service Borivali is pathetic.

They simply asked me to finish the free services of my bike every 2 months and too bad I realized late that they finished the 4 free services within a year itself instead of 2 years.
They have unskilled people and theirs working schedule is full . They focus on quantity of vehicles repaired.

My real problem is :
After 2nd servicing my vehicles front(display and light) kept on sagging as was not fixed tight. And I had to go two times to get it rectified even after 3rd service.
In 3rd service they tried to set it right again and still this time the front number plate was fixed upside down. Stupid sai service wala.
I had to go again to get it rectified.
It was only in the 4th service when i logged a serious complain and made a hoola that they made a right fix.
I am searching for another service centre near borivali.
i had the same problem as alnico
i feel that yash automobiles at borivali west - near don bosco is good
i am going to service my bike bajaj pulsar 135 ls today
i will post new comments later
for details contact [protected]
my bikr=e not working
Hello,

I have Bajaj Avenger, MH-02-BL-4984, for which the fuel tank cover with lock was jammed and i have ordered for a new one on 11th May 2011 and till today it has not arrived. Whenever i call your store which is located at Borivali - E ph no.[protected], i always get an answer that it is coming and it will here in two to three days.I am seriously concerened about the service in today's competitive world.I wish if you could help me on an urgent basis or else I have to wait with no option left.

Regards,
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My bike make excessive noise from rear chain sprocket. and i brought to service to bajaj service centre( KAVI BAJAI, TRICHY). But still it's making noise. Please consider my complaints, otherwise i'll approach to consumer court.

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