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[Resolved]  Bajaj Pulsar 180 cc — MANUFACTURING DEFECT/ POOR SERVICE

I purchased 180 cc Pulsar from SUMAN AUTO NOIDA U.P.
From the first day of purchase of my bike,there is Gear shifting problem in my bike.
I complaint to the dealer regrding the problem, they replied its a manufacturing defect and it is in all bike of 180 CC pulsal.
I was very fond of BAJAJ pulasr 180 bike, so i beleive the words of the dealer.
from that day i am following up with the dealer but no solution is given till date.
i also called to the area service incharge of BAJAJ AUTO Mr. Anil Agarwal,and Mr. Susheel bajpeyi,but nothing happened except that problem increase and i got an accident due to the GEAR SHIFTING problem.
It is More than 20-30 times failure,
each time they replace some parts ans said that problem has been rectified.

Right now condition is that none of the BAJAJ person is replying to my mails and neither providing any solution.
ASI is saying that the problem is resolved,but i am the user who is suffering from the problem.

Mr. Anil agarwaal isasking me to give solution of this problem.
I think i am a customer not a R&D person of BAJAJ AUTO who can give them solution

Hope after this compliant through your site can wakeup the BAJAJ person.

Thank
Ajay Singh
Noida U.P.
[protected]
Complaint marked as Resolved Aug 13, 2020
Complaint comments  5 CommentsShareTweet

Comments

To,
Bajaj Auto Service
pune


Sir,
This is to bring to your esteemed notice that I (rahul gangwar) son of Satyendra Singh Gangwar resident of 27 shekhupura today date 14-01-08 after the call of Mr. Ganjendra visited Puspa Sales
Lucknow at 12 'o' clock i handed over My bike and after 5 hours Mr.Kamran (Mechanic) told that speedometer & meter cable is damged.But due to the little bit damged o[censored]pper part of the speedo meter he refused to give me the warranty claim despite of my complaint made to them about the speedometer since the date of purchase.They always said that meter is not in stock we will inform you whenever it will be available.

Inspite of the efforts of Mr. Tariq (Bajaj Auto Service,Pune)
Pushpa Sales Alambagh lucknow did not gave any value to his efforts.

I always complained about the Locks & Speedometer with in the warranty period but Pushpa Sales Alambagh Lucknow always said
that its not in stock and so my motorcycle's warranty period expired
so I was harassed mentally and financially by them.

Its my request to you that Pushpa Sales Alambagh Lucknow should be made answerable that they could'nt recognise the damage part of speedometer before and made me wait till 5 hours?

I am complaining since last 2 years but they refused to give claim due to damage o[censored]pper part of Speedometer.So either I would have not used my bike or would have used it without Speedometer as i am using since the date of purchase.

If Pushpa Sales will mentally harass its customers than nobody would trust on Bajaj.I am enclossing the pictures of my bike's Speedometer alongwith this e-mail so that you can Judge
that it is a major or minor damage.

So kindly pay attention on my problem.


Owner's Name- Rahul Gangwar
Frame No- DVV-B -ME-03725
Engine No- DVG-B-ME-03825

Thank you
Rahul Gangwar
Lucknow
Mo.No-[protected]

Date [protected]
Hi ,

Complaint on the wonderful Bajaj service Center.



Worst Service for bajaj bike is Bajaj's Authorised service

center.

Am owning a Bajaj 180 for close to 1.5 years. Am happy

about the bike ,I purchased 180 cc Pulsar from Rajarajan

Motors Pondicherry.

I bought it in pondicherry as it is my home town.From the

day one i am servicing my bike in chennai's authorised

service center Adayar Branch.
The service for the 2 wheeler is worst to the core. They

know how to clean the bike and not to service.Never ever

hear what the customer complaints about the bike.I had a

minor problem with the bike's handle bar. I cannot ride

for a longer time this i noticed from the day 1.So during

my first service i informed them about the problem. They

said they rectified it.Since am in a tight schedule i had

no time in taking the bike back as the problem

persisted.The second time also i got the same answer. I

got pissed off as i travel to pondicherry every week . So

the pain grew up and i was not able to ride it for a

longer time. The third time i raised a complaint to the

service manager. He came asked one of the cheaf mechanic

to check . He said i found some minor problem with the

fork and he has fixed it and i will not have the problem.
Hate to say i still had the same problem.Then some of my

friends who owned Pulsar educated me not to go for

Authorised service center as they can not afford to

concentrate on one bike , so they advised me to take it to

Castrol Bike Zone.Even they were not able to identify the

problem. This went on and on even with a service center in

Madipakkm (chennai).Now i have a permanant tissue damage

so i cannot ride for a longer time and i have a acute pain

in my left wrist which affect my work too.What shoud i

say? Am really happy about this. And tomorrow i probably

will take my bike for service to the Adaya branch in

Chennai even if this time they don't fix it am going to

Sue the company. I know pretty well that it is not going

to hit the Giant Bajaj but i will make sure that this

complaint will reach few people who are mad thinking Bajaj

service center care for your bike.

Bike is good, Service Sucks big time,and am really sad to

say this.

Jay
[protected]
MANUFACTURING DEFECT/ POOR SERVICE
I purchased 180 cc Pulsar from S.K. Auto - Vashi, in 2002
From the first day of purchase of my bike, there was a gear shifting problem & a wiring issue in my bike, (MH 04 BJ 586)
I complaint to the dealer regarding the issue, they replied its a manufacturing defect and it is in all bike of 180 CC pulsar. they reffered to as a general issue and didnt get the matter solved neither reffered by a tech.
from that day i am following up with the dealer but no solution is given till date.
I also called to the area service incharge of BAJAJ AUTO Mr. Sharad Chitale, (Akurdi ) plant, and Chakan Plant, but nothing happened except that problem worsened up day by day.
Each time i give the bike for service, they just do some hotch potch stuff and get it back to me saying that everything is alright. they believe in replacing parts time and often, in fact the original issue is not at all reffered to and solved.
there is no person from the Bajaj to resolve the issue and answer my query.
Now a new issue has arisn, there is a dearth of spares @ the Sanpada shop where the auth. service center ( SK Auto is situated).
I am ready to take the Bike to Pune to get it repaired and fixed forever. I love my bike and i am repenting it of having a BAJAJ logo.
PLease Advice.
Shreeram Mulay
[protected] / [protected]
Navi Mumbai - INdia
MANUFACTURING DEFECT/ POOR SERVICE

I purchased a Bajaj Pulsar 150cc from TCS BAJAJ on 7/1/09 and from the first day of purchase of my bike, there was a Voizer and pickup problem in my bike, (HR51 AD 4898)

I complaint to the dealer regarding the issue, they replied its a manufacturing defect and it is in all bike of 150 CC pulsar. they reffered to as a general issue and didn't get the matter solved neither reffered by a Mechanic. from that day i am following up with the dealer but no solution is given till date.
I also talk with area Service Incharge of BAJAJ AUTO on his mobile no-[protected], but nothing happened except that problem worsened up day by day.

Each time i give the bike for service, they just do some temporary works and get it back to me saying that everything is alright. Last time after Second Service of this bike Chain found loose, Tell me what are thay doing in service

There is no person from the Bajaj to resolve the issue and answer my query.

Please Advice me @ Sunil Chawla
[protected], [protected]
dis pulsar 180 iz making meh mad it has been jus 2 month gear hifting iz geting pblm :( wat 2 do

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