[Resolved]  Barclays Credit Card — Cheating in priority circle membership

Cheating in Priority Circle Membership of Barclays Credit Card
Credit Card
BARCLAYS BANK
Pune,
IN


Sir,

I, Neetu Jain holding BARCLAYS Credit Card No. [protected]. Since 12/07, i have been charged an amount of 6741.60/- as a membership fee from Barclays Priority circle... which was told to me as free service.. Inspite of my repeated asking the charge structure was never told to me and it was told that it is absolutely free and i have to pay nothing for this membership.



i had received a call from Delhi office of BARCLAYS BANK from[protected] in month of November and the exeutive Mr Ashish told me that My name is selected for Priority circle facility... i repetedly asked him about charges, he told me its free of cost again and again. They had recorded for quality assurance also but the charges and amount was nowhere conveyed. Even i have not received any documentation from Barclays till date.



I had called up BARCLAYS BANK Call center regarding this matter, but they said that they will look into the matter and get back to me, but nobody is giving me any response in this matter..I have written numerous mails to [protected]@barclays.com and [protected]@barclays.com which they have acknowledged also.Their email reference nos are [protected], [protected], [protected].In one of their mails they told me that they would have reversed the charges had i called them within 21 days of debit. the bank should have sent an sms whenever theres debit to customer card which barclays never did as other banks do. had i received an sms regarding the charges i would have complained for reversal then and there itself. I think Barclays very well knows how to cheat and fool innocent customers who fall prey to their promotional gimmicks. Customers should receive sms for all debits to their card so that they can be assured that the cardis not being used fraudelently.

I have also given emailst to reverse my charges, and that i will not pay the amount at any cost., Now everyday iam receiving 7-8 calls from collection department regarding payment to which i have denied and asked them to reply to mails and solve my dispute. I am tormented and mentally harrased .

I have been holding HSBC and ICICI credit cards for last 5 years in which there has never been default. Now Barclays is pestering me that they will refer my name to CIBIL that i am a defaulter and i will have problems in getting loans in future. This is just very tormenting.



Please help me in this matter, otherwise the bank will put me in defaulter list unnecessary...



i have been cheated from BARCLAYS card, this is the case of openly cheating the customer...and looting them for unwarranted charges



I hope i will get support from your side.



Waiting for your positive reply.



My Details



Name : Neetu Jain

Mobile No.: [protected]
Office:[protected]

City : Pune



Thanking you



Neetu Jain
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

do not worry madam .because you have not signed any where for this membership.therfore they have not any other proof for your confirmation .they are pressurized for above membership payment.this is a technique for receiving of above membership amount.

Barclay Credit Card — I HAVE CANCELLED CREDIT CARD NO. 4339 XXXX XXXX 7731 AND I AM NOT GOING TO PAY RS. 6179.AWAITING YOUR REPLY

TO CUSTOMER CARE OFFICER
REFER MY ALL COMPLAINTS SEND THROUGH PO BOX. AND https://www.consumercomplaints.in
AWAITING YOUR REPLY IN THIS REGARD. I AM IN VERGE OF RETIREMENT.I WANT TO ENJOY PEACEFUL LIFE AFTER MY RETIREMENT DATE. I AM WORKING IN TIMES OF INDIA SINCE 1972 (37 YEARS) IN EDITORIAL DEPARTMENT.DO NOT FORCE ME TO PUBLISH THIS TYPE OF HARRASSMENT IN MUMBAI MIRROR OR MID DAY.TILL TODAY I HAVE NOT USED YOUR CARD AND I DONT WANT ANY "PRIORITY UPGRADE MEMBERSHIP" AND ALSO NOTE I HAVE NOT GIVEN SWAP REQUEST TO YOU. CANCELLED THIS CARD IMMEDIATELY. IN YOUR DROP BOX ALONG WITH CANCELLATION LETTER I HAVE SEND DESTROYED PIECES OF CREDIT CARD.
-----
SHARAD CHOUGHULE, 1410/14 MARCH 2009
Threatening and Torturing through Goonda hired by Barclays Bank.

Ref :-Barclay Credit Card no: [protected].


Dear Sir,

This is to inform you that I am the Credit Card Holder of Barclay Bank. They have not sent the statement for last 01 year in spite of several requests through mail and over phone. My purchase amount approximately was Rs.5000/- to Rs.6000/-. But before settling my dues I want them to furnish me statement of account, on which I can make the minimum amount due against my outstanding as per the Credit Card rules of the Bank. I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc. But suddenly they have invalidated my card. Not only that they have hired a Goonda (Goons) named as Mr. Walia from Delhi and asking for payment of full amount immediately which as per this goonda is hovering around Rs.15000/-. How can I make the payment immediately ? He is threatening and torturing me over mobile Phone and land line phone. Not only that he has threatened me that he will kill my family. What is this ???. Bank cannot do this legally this type of harassment. He is disturbing my Employer also., which is affecting my mental peace. I am a middleclass family. I agree to pay the minimum amount due in monthly basis against my outstanding as per the Credit card rules of the Bank. I am asking for statement. But he is denying to give me the statement. Continuously he is telling me to make the payment at a time, otherwise they will attack me and my family with their team . Please help me and my family from Goonda of Barclay bank. I think only because of raising late payment fees and service charges and to raise the higher bill, they have made this type of incident. I am 100% agree to pay the minimum amount due against my total outstanding. Gradually I will pay the amount to Bank., but not at a time. Please spare me from this Goonda which has been hired by Barclay bank that is completely illegal. For your information, I have been receiving these threatening calls from [protected], [protected].


Manas Ray Chaudhury.
[protected]@yahoo.com
[protected]@everestind.com
Threatening and Torturing through Goonda hired by Barclays Bank.

Ref :-Barclay Credit Card no: [protected].


Dear Sir,

This is to inform you that I am the Credit Card Holder of Barclay Bank. They have not sent the statement for last 01 year in spite of several requests through mail and over phone. My purchase amount approximately was Rs.5000/- to Rs.6000/-. But before settling my dues I want them to furnish me statement of account, on which I can make the minimum amount due against my outstanding as per the Credit Card rules of the Bank. I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc. But suddenly they have invalidated my card. Not only that they have hired a Goonda (Goons) named as Mr. Walia from Delhi and asking for payment of full amount immediately which as per this goonda is hovering around Rs.15000/-. How can I make the payment immediately ? He is threatening and torturing me over mobile Phone and land line phone. Not only that he has threatened me that he will kill my family. What is this ???. Bank cannot do this legally this type of harassment. He is disturbing my Employer also., which is affecting my mental peace. I am a middleclass family. I agree to pay the minimum amount due in monthly basis against my outstanding as per the Credit card rules of the Bank. I am asking for statement. But he is denying to give me the statement. Continuously he is telling me to make the payment at a time, otherwise they will attack me and my family with their team . Please help me and my family from Goonda of Barclay bank. I think only because of raising late payment fees and service charges and to raise the higher bill, they have made this type of incident. I am 100% agree to pay the minimum amount due against my total outstanding. Gradually I will pay the amount to Bank., but not at a time. Please spare me from this Goonda which has been hired by Barclay bank that is completely illegal. For your information, I have been receiving these threatening calls from [protected], [protected].


Manas Ray Chaudhury.
[protected]@yahoo.com
[protected]@everestind.com
I am also facing same kind of issue. Just leave it; everyone know this Barclays is very great in cheating customers
Same story with me & my other colleague also. They also confirm that we have checked your recording & when I ask that I also want to hear they straight away refuses. They are irritating also by calling 5-6 times a day.

Barclay Credit Card — cheating through barclaycard priority circle

Hi Guys, I got the Barclays Card one & halfyear back. las
november someone from Barclays Priority Circle (BPC) called me and told because of my timely repayment, they preferred me for the BPC offer, for which they will send me the Rs 5000 worth gift coupons and Rs 1500 worth troley. At that time itself i asked that guy whether i have to pay any amount for this. They told that i need not to pay atlease one rupee for this. Then only i said ok. But in next month they charged Rs 5000 for this amount.
But i called customer care to know what is the actual thing. They told me to call BPC centre and give a request to cancel the same. But they also taken the request for this and till now i didnt get any gift coupons and troley, and they are telling that they cannot reverse the amount. I wrote a complaint to them got a response from them after a month a guy saying that he is a manager, tell me that he’ll reverse the amount that they charged for priority as I haven’t got anything until regarding priority and paying the interest for it. And in next 2 days I got a letter that they’ll not be able to reverse the BPC charges as per their [censored] rules.. I again called them and told them about the guy who promised me about the reversing BPC charges their CS agent told me that theres nobody in the name(rajesh) in finance dept and she’ll investigate on why I was given wrong information about reversing charges.
I got so much frustrated and this Barclays card would ring your Landline phone & mobile every 10 mins before 10 days of the due date and when you answer it you will get no one to answer you.
This is the worst cheat I have ever come across. I realy need some advise if someone goes through all this
So guys please dont get the Barclay card and even if you are receiving any call. please record the same in your mobile.
Advise needed.
--Anay
REG: CARD NO.[protected]

I HAVE SEVERAL CORRESPONDECE WITH OFFICE OF BARCLAYS BANK
AT NARIMAN POINT, WORLI FOR SETTLEMENT. I RECEIVED A CALL
AND INFORMED ME THEY ARE SENDING SETTLEMENT LETTER.

IT IS STRANGE AND ALSO DISGUSTING WITH THE ATTITUDE OF CUSTOMER CARE AND ALSO COLLECTION DEPARTMENT.

WHEN I HAVE ALREADY INFORMED THE CUSTOMER CARE AND COLLECTION DEPARTMENT ABOUT THE SAME, THEY ARE NOT ONLY TROUBLING US. THE BARCLAYS BANK IS NOT PROFESSIONAL BANKING
AND THEIR CUSTOMER CARE IS ABSOLUTELY ZERO.

NOW I HAVE ALREADY APPROACHED CONSUMER COURT AND I REQUEST CONSUMER COURT TO PUNISH SEVERELY OFFICIAL WORKING UNDER
CREDIT CARD DIVISION.

REGARDS,
ADISESHAN

Barclay Cards — Cheating me

the barclay cards was a cheating i have used the credited card but no statment received we have paid time payment but company was three time late fees

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Barclays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    704
    Pending
    0
    Resolved
    485
    Barclays Phone
    +91 22 6000 7888
    Barclays Address
    India
    View all Barclays contact information