[Resolved]  Bharathi Call Taxi — Rude behavior of the driver and irresponsible response from the customer service executive of Bharathi Call Taxi

Address:

Chennai, Tamil Nadu

I booked a call taxi to pickup my grandparents from Ambattur Railway station to Thirumulaivoil. When they called up the driver to located him he made them to walk to different places by not giving the proper landmark and in few min he told them to call up the customer service and cancel the booking.

My old parents were helpless in this situation and waited there for close to 2 HRS and then got a risk to go to my house.

Knowing this situation I called up the number in which I did the booking and told them this situation the response was “What are we suppose to do?” I should reiterate to her that she are working for a service industry for which she is not bothered ,I asked her to take the driver on a con call ,she told that isn’t her job.

Trusting on there fancy advertisements we book them but in turn on real grounds they are not trust worthy.

My views please don’t go for Bharthi Call taxi instead you can relay on local rickshaw people .Who are much kind than employees of Bharthi call taxi.

Regards,
Arun Shaju
[protected]