[Resolved]  Bharati Airtel Limited — Fixed and Broadband line No. [protected] Account No. 14797432

Address:South 24 Parganas, West Bengal

Dear Sir,
On my request through their webside for disconnecting my fixed and broadband line No. [protected] Account No. 14797432 in the month of July, 2012 I had received a mobile message confirming me “The service request 18952180 logged on 19th July, 2012 for your airtel fixed line [protected] is now resolved. Status.: closed " (Received from message centre [protected]on 4th Sept. 2012). I had also paid two bills ‘Bill date 18th July, 2012 for Rs.719.04 and 18th August, 2012 for Rs.667.58 respectively. On 26th Oct. 2012 I also sent mails to i) nodal.[protected]@airtel.in ii) appellate.[protected]@airtel.in and iii) care.[protected]@airtel.in informing and requesting them to settle the matter at the earliest. The authority is still sending me monthly bills against the aforesaid telephone line though they have disconnected the same. In spite of several request they are not taking back their instrument and issuing me the no objection certificate. The authority is not at all ready to refund the deposit money lying idle with them. Disturbance and utterance of offensive language has become a regular feature by different tele-callers of the company. Kindly look into the matter and enable me settle the matter.
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2016
Complaint marked as Resolved 
Verified Support
Mar 15, 2013
Airtel Customer Care's response
Namaste (pkchan),

Further to our discussion dated 13 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Bharati Airtel Limited — Wronful deduduction of balance

Dear sir,
Despite my several complaints, Airtel is continously deducting wrongfully the balance making false pretensions.Again, My balance was yesterday(on14/03/08) 319.18 but it is now (on15th march08) 271.18 without using any service.It is noteworthy that Hello Tune and Yahoo Zone is not active with my mobile net service, as told by airtel after duly verification. Please inquire into the matter at earliest and add the wrongly deducted amount to my balance soon. It is really a total mischief done by the sources and is a subject to book these matter in Consumer Forum.It is to kindly inform you that I am publishing this news in .
http://www.complaintsboard.com/publicly for uncovering a tell of mental torture with a airtel lifetime prepaid customer.-AmarNath Prasad.

Bharati Airtel Limited — Without delivering bill in time Outgoing service Stopped

Dear Sir
My cell no is [protected] at Hyderabad Sim iuused By Airtel as Post Paid Service.
The bill is payable by my employer FMC India Pvt ltd, Patancheru AP
Without receive a bill how company can pay the amount onthe basis of SMS amount.
Here the Airtel service providers without bothering to deliver the bill to my company
They have directly stopped outging service from this Cell no.
I hope this kind of act should be punishable offence.

Thanks

Basudev paul
FMC India Pvt.ltd
Patancheru, Andhra Pradesh

Airtel — Stop Outgoing

Dear sir,
i'm Rupesh, i got 2 postpaid card from Airtel before 5 days but still the date the outgoing facillty is not starting and i also give all reqire documents to Airtel shop at Gandhinagar, Gujarat.
My mobile no is [protected].
i request you to solve it urgent.
thanks.

Bharati Airtel Limited — Wrong Billing False Commitment

Dear Sir,

This is regarding my email and communication dated 11/02/2011, I have stated my concern about my wrong billing for landline number[protected], and received call from your side person named Mr. Rakesh Kumar stating that he will solve this issue. Within 2 days i received a acall back from his end stating that i will receive a SMS stating the discounted amount i have to pay and they also told me to change me the bill plan to 649/- unlimited. Since then i have not received any SMS but received abusing calls from AIRTEL customer care asking for complete amount which have been charged wrongly. There after i tried to Write [protected]@airtel.in but in vain. No reply no responce.

Recenlt 2-3 days back i received a SMS stating a amount of 1183/- for my landline bill. I made that payment via Mcheck. Next day i received another SMS stating 1226/- and i do the payment for the same and my connection got disconneted. Day before yesterday i received a SMS demanding 947/- as a bill to be paid. My first question to AIRTEL how many time do we need to pay in a month? And how come a 649/- unlimited plan wothout making any call can give you a bill above 1000/-. As earlier i was having 849/- plan and i use to pay the same amount 1183/-. And also used this 649/- plan back in delhi with no.[protected] and maximum bill used to be every month 700/- + . Not 1000/- bugs. I need complete clarification for this charged amount as i spoke to Customer Care since last 3days. And thoes uneducated bugers dont know how to deal with customers. Every new guy gives some new non sence.

Please look into this matter. As i believe Airetl has good name and customer satiesfaction background but due some non responsive and responsible employee loosing their fame. If this problem doesnot get solve i would request you to please close this account as soon as possible to help me go for another connection as i need it very urgent.

Bharti Airtel Limited — no line connection

Dear Sir/ Madam,
Our Phone no.[protected], is dead near about two months, Plz solve our problem ,
This is used at address
K 9/44, DLF Phase II
Gurgaon -122002


For further information contact at:-
kuldeep [protected]
[protected]

Bharati Airtel Limited — Wrong allotment of numbers by Airtel

Dear Sir

We had registered for the five new connection at Rohini Sector -7, Branch Of Bharati Airtel Limited. We asked for the available best number as we want for the commercial purpose.
The list of number was provided to us among which we choose 41418000 for which they also asked the amount of Rs. 5000 as the number is VIP and consist of triple zeros, we even agreed for the terms and made the payment. However the cheque was returned later.

We also wanted four more numbers in series so we choose 41419753/54/55/56, for which separate payment of Rs. 2500 was done.
All the payment was done on[protected] and we were promised that the connection will be activated within one week but till 24th nothing was done.
On 26th wiring for was done and, on 27th people came for starting the line. On asking the numbers they are being activating, we were informed for the numbers 41425830/31/32/34 which we didnt approved.

Now when we asked for the numbers that we booked earlier, we were being told by that the numbers are not available specially 41418000 for which we were insisting from the earliest as it is being already allotted to someone else. And to install the other numbers it will take one more week.

We even started using the numbers for printing and distribution at various places being satisfied that the numbers will be started within one week as we made the payment.

Now this is to bring to your notice that kindly provide us the numbers that we booked at the earliest as we made payments for those numbers only.
I am hereby attaching the copies of the invoice in which all the detailed information regarding the numbers to allotted is mentioned.

We being a loyal and valuable customer who has 10 hunting lines, 3 broad band connections, and 4 hunting lines at Dwarka and Rohini are being given this kind of treatment.


The company all of sudden have behaved so irresponsible.

Kindly pursue this matter on an urgent basis and resolve my problem.


Regards
Chitra Shokeen
[protected]
Namaste (pkchan),

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (pkchan),

We would like to inform you that your concern listed 13 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information