[Resolved]  Bharti Airtel Limited — BroadBand Down Since Last 2 Months

Address:Gautam Buddha Nagar, Uttar Pradesh

We are facing issues with our Broadband/Fixed line since last 2 months. Many calls and complaints have been made but no one has yet reached out to us. Customer support says that they will send their representative but no one reaches us. We always receive email IDs to email further but again no response. We even emailed high authorities with no response from them. Here are the emails: [protected]@in.airtel.com, [protected]@in.airtel.com , bhawana.[protected]@in.airtel.in, nodal.[protected]@in.airtel.in, [protected]@airtelmail.in, appellate.[protected]@airtel.in

God knows when will anyone reach out to us!
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Oct 25, 2016
Complaint marked as Resolved 
Verified Support
Feb 13, 2013
Airtel Customer Care's response
Namaste Ms. Garg,

This is to inform you that your concern listed on 12 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 17, 2013
Airtel Customer Care's response
Namaste Ms. Garg,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Airtel Broadband — out of order since 20/2/11

internet service of airtel through fixed line[protected] of J.K. SAHOO at A1/602,VIP KARISHAMA,SANKARNAGAR,RAIPUR IS OUT OF ORDER SINCE 20/02/11.No response till date,although complaint has been booked by43315442 on 21/02/11 and 43462962 on 24/02/11 and personaly over phone to AIRTEL OFFICE and the franchisse.
Hope for early settlement of the problem.
thanking you
J.K.SAHOO
Hi,
I wish to change my Airtel Broadband plan to an unlimited one. Please contact me at [protected]. My Landline no is [protected].
Name: Luv Raheja

Bharti Airtel Ltd — Non Connection Of Broadband Since Two Months

SUBJECT -: BHARTI ARITEL LTD POOREST SERVICE PROVIDER IN INDIA TELECOM INDUSTRY

We Are Using Air-tel Land-line Connection With Internet Service. We Were Facing Troubles In Internet Connection From A Very Long Time And For That We Have Complained Them So Many Times.Many Of The Service Providers Visited Our Place And Were Unable To Clear The Issue. Just For Feedback We Got A Call From Air-tel And We Asked Them If You Are Not Able To Resolve The Problem Please Disconnect Our Internet Connection Because The Connection Sometimes It Works & Sometimes It Not.So Rather Getting The Problem Resolved They Disconnected Our Connection.

After That For Re-connection We Have Called More Than 100Times & Emails Them So Many Times But Every Time We Get New Dates & Times But There Is ZERO Results.We Are Been Fighting With Them Since Two Months For Re connection But They Are Unable To Reconnect The Connection.

This How India"s Biggest Telecom Service Provider Works.Its Really Sham full For The Company.

Sahil Kumar (Lanline # [protected]) (Mob # -: [protected])

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