Bharti Airtel Limited — collected money to start a connection but no records of it.

I received a call from a person claimin hes from airtel and culd give me a post paid connection. i agree. there was someone @ my door step the next day to collect documents and the money. I paid in cash INR 1000. After 2 weeks of waiting i visited a relationship centre in Borivali spoke to the manager there by the name Prapti Bicha. she says it was a dealer and not airtel. i showed her the copy of Subscriber Enrolment form that was given to me. she claimed that with out delar information nothing can be done, its best to forget the INR 1000. She Also claims that this has happened to many people and Airtel cannot do much.