[Resolved]  Bharti Airtel Limited — POOR AND TERRIFYING SERVICES OF AIRTEL

Address:

North Delhi, Delhi

CUSTOMER RELATIONSHIP NO. (IN BOOKS OF AIRTEL) [protected]

This is for the information that we had purchased 31 connections for Delhi ,18 connections for Maharashtra and Gujarat & 10 Sims for other states of north India.in the month of January.

Our Director had personally written severel letters to Mr Deepak Sharma(Executive airtel [protected] & Mr Rajat Gupta Executive Airtel [protected](the main people who matured the deal)in Airtel for activation of connections.

After a extreme struggle we got activated the Sims for Delhi, Maharashtra & Gujarat.

Very Sorry to say 3 connections for U.P & 2 connections for Punjab and 2 sims for jaipur are still pending for activation.Airtel people are not intreasted in activating them also.

Our people had contacted their executives for number of time either they ask for some new more documents for every time .

Mr Vijay Kumar (Our Executive) contacted Mr Jagmohan(Contact No. [protected]) & Mr Sukhwinder contact [protected] ( Sales Executives Airtel) They replied Our Madam Mrs Bindu Gupta [protected] does not clear documants in One go, You submit you Id proof then we will tell you what all we require.(They are particularly not intreasted in the deal all three of them)

Mrs Jaya (Our Coordinater) have mailed the documants to Mr Ambar(Executive Airtel UP)contact no.[protected] for activation but he is also following the same procedure as his collegues.

Regret to say we have still not revceived any SIMs for jaipur yet.

This kind of behaviour is never expected from the executives of a company like airtel.They have made a corporate conection so fussy that our company has generated new problems instead of reducing them.




Regards,
Atul Mehra
Zonal Sales Manager
PARAS LUBRICANTS LTD.,
C-573 , 2nd Floor ,Saraswati Vihar , Outer Ring Road, New Delhi 110034
Landline: +[protected] Mobile: +[protected] Website :www.palco.co.in