[Resolved] Bharti Airtel Ltd / Prepaid Mobile Easy Recharge — Non receipt of benefit of Easy Recharge of Rs.120.00

Binay Kumar Sinha

from Dumka, Jharkhand

Address:

Deoghar, Jharkhand

Sir,
I have Easy charge my mobile no.-[protected] for Rs.120.00 on[protected] at 06.19 pm. A messege received with Trans ID[protected] that my mobile has been recharge successfuly. But I regret to say that the same amount has not been credited in my mobile balance.Since then I have approached so many times to the company customer care services for the same with my mobile & email.This company has very poor customer care services and his different officers has given me different reply that contradict each others & still I have not received the recharge amount in my mobile.My first complain No.is 121128.[|BAL|[protected]|[protected]|]. Therefore I request you to please solve my problem at an earliest.
Regards,
Binay Kumar Sinha
Mob. No.-[protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Santhosh Kumar M

from Mumbai, Maharashtra

Bhati Airtel Limited — Airtel prepaid - recharge not as they said

Almost 6 times, including today, when ever i recharged Rs. 440=00, i got only 75% of the amount talk time, while Airtel customer care executive asks us to recharge for Rs. 440=00 for full talk time.

Monthly i am recharging for an amount of Rs.5000=00 appx. Every time i / our office boy go to recharge store, knowing the recharge value for full talk time is very big task and finally we get cheated.

My Mobile number is [protected]
Todays transaction ID is:[protected]

Please help us by getting my money back and stop these guys from troubling the public like this.

pv harsha vardhana reddy

from Hyderabad, Telangana

veary well english skiils

gopalmishra73

from New Delhi, Delhi

Airtel — Non Receipt of Recharge Amount

Sir
I had recharge my mobile no. [protected] for Rs. 50 Through credit Card on dt. 28/02/2011but I have not received recharge amount till date. when I talk to my credit card service provider then he said that your payment has been debited in my account of Rs. 50/- any ref. no. is 696083. and when I talk to airtel for this recharge amount then I had not received any positive response till date.
Scondly I had activated DND with above number and I received a message from customer care that your DND has been activited from 1st March, but still I am receiving all messages and phone calls.
So, Please look into the both matter as early as possible.

Deepak Kohli

from Delhi, Delhi

Airtel — Non Receipt of credit of the recharge coupon

I had recharge my Airtel prepaid Connection with Rs.299 on 24th April’11 having Transaction I.D. as[protected]. The problem is that the amount is not updated into my regular a/c. I had talked to customer care and they said that try it with *123*5# number. I called and it says that your dedicated a/c balance is Rs.299 and expiry date is 1 month. I haven't opt for any dedicated a/c and never asked for any other a/c. Pls. look into the same & transfer the dedicated account balance to main account. Thanks