[Resolved] Bharti Airtel Ltd. / Rs. 30 Top-Up Card — My SIM Card is not getting recharged

arun9483

from Delhi, Delhi

Address:

Kamrup, Assam

Dear sir,
I had purchaged Rs. 30 TOP-UP CARD from Airtel agent. I tried to recharge my cell by following appropriate procedure but it is not getting recharged. after unsuccessful recharge it is diplaying following message:
"OBS: This is a new service operation so you need to specify a message here in youur own language."
TOP-UP CARD Sl. No. is [protected].

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Aug 13, 2020

Complaint marked as Resolved

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Comments

K. Selvin

from Mumbai, Maharashtra

Airtel Sim — Topup Recharge related

I was sent a sms from AX-Promo saying , recharge for Rs 160 & get Rs353 worth STD calling for 21 days. When I did so I received a sms from ERecharge saying, RECHARGE SUCCESSFUL on[protected] at 03:54PM. Talktime Rs 3.53. MRP Rs 160.00 Trans ID[protected].

What does it mean the Airtel Company is doing all misinformations. This is request and complaint to correct and confirm the STD offer. Otherwise serious action may have to be faced.

Highly unappriciable act by Airtel.

Also repeated ACT DND sms, the advertisement call from [protected] is ofen disturbing.

arun9483

from Delhi, Delhi

Dear sir after 3days i come to know that the recharge procedure written over card is wrong.
instead of typing *121* i should type *555*.
after typing *555* now i got my balance.

harsh vardhan shrivastava

from Gidam, Chhattisgarh

e purchased a top up card of Rs. 30 but after dialing as per given instruction, My mobile is not recharged what is this?
reply immidiately

Jyotsna Tyagi

from Gurgaon, Haryana

I have purchase 30 Rs. Airtel top-up a recharge as per instruction (*123*3*16Digit pin no#) but it is not recharged its display a message
"OBS: This is a new service operation so you need to specify a message here in youur own language."

what is this ??????
Tell me about this...