Bharti Airtel Postpaid Connection — Wrong information and billing | |||
I was using Airtel Corporate connection since Jan 2011, with monthly rental Rs 249 and there is other services was active on my number i.e. SMS pack for Rs. 98 and Unlimited GPRS Services for Rs. 98. SMS pack was active to my airtel mobile number 88610XXXXX, and I was able to send 200 Local+Nation SMS/day and there will be no charge even though I will be in ROAMING (The information has been provided by Airtel Customer Care) But When I received my Airtel bill for the month of Jun 2012, I noticed that there is some amount which was for SMS (200 Local + National SMS /Day ) when I spoke with Airtel Customer care number they told me there is some roaming charge on SMS when i was in Roaming. I am just in dilemma when information was correct. The one which has been provided before take services or the second which has been given in billing. After a wrong billing, I placed a request to cancel my number and Airtel executive has told me it will be canceled by 9th July 2012 11 A.M. and I will get a conformation call just before deactivating my number and then my number will get deactivated but I have not received any conformation call and number has been deactivated on 5th July when I was waiting very important call from somewhere and due to this unexpected deactivation I have lost those call. Was this information helpful? | |||
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Bharti Airtel Post Paid Connection — Deactivation of Post Paid Connection without information
I took a Bharti Connection on 28th April 2009 from Univer cell shop in Abhiramapuram Chennai. After using it till 12th May this connection suddenly got deactivated when i checked with customer care at 121 on 12th evening customer care executive told me that there might be some problem in my set i got my set checked & i realized that this was not the problem.Whenever i call Bharti i get different reasons. When i asked them to refund my deposit of Rs 500 they are refusing to do so. My number which i got from Bharti which got deactivated was [protected]. I do not expect such a terrible service from such big service provider.