[Resolved]  Big Bazaar — Amount deducted twice while swiping

Dear Kiran,

Greetings from Future Group. I am Priya. We regret the inconvenience caused. Kindly write back to us at [protected]@futuregroup.in along with your contact details and reference ID-10561. We will get back to you soon.

Regards,
Priya.
Future Group Care.

Dear Kiran,

Greetings from Future Group. I am Priya. We request you to kindly provide us with your contact details, so that we can get in touch with you.

Regards,
Priya.
Future Group Care.

Sub: Purchase amount deducted twice from my Debit Card

I have purchased, using my Debit Card, some items in Big Bazaar, Rajajinagar, Bangalore-86, on[protected] for the amount Rs.5972=00. In this for Rs.5000 given Big bazaar voucher and for Rs.972 swiped in Canara bank debit card during this payment the vendor swiped the card by there was some error message and he again swiped second time using same machine but the counter foil print was generated only one time for Rs 972=00 but the amount has been deducted twice from my account. Only one counter foil was generated for RS- 972=00 and I have signed it. But amount deducted twice from my account.

The transaction details are given below:

Card details:
Payment date: 09/03/2016
Payment by: ATM Debit Card
Card #: [protected]
Account #:[protected], CANARA BANK, RAJAJINAGAR 2nd block Branch, Bangalore-21.

The following are the details given by Big Bazaar

(Counter foil details which I have signed:
Date: 09/03/2016.
Invoice No: 0105464
Batch no: 000212
TXN - ID:[protected]
MID:[protected]
Amount: Rs. 972=00)


I request you to refund Rs 972=00 which was deducted second time from my account.

SUDEEP.N
Mob:- [protected]
5sun.[protected]@gmail.com

Need solution for amount which credited twice in DEBIT CARD