Big Bazaar — Billing error | |||
Hi this is Neeraj sharma, I purchased grocery from Big bazaar (old madras road) Bangalore on 03/05/2013 for the amount of Rs.3994.73 and when i reached home i cross checked the bill and i saw that i was charged for 3 packets of Nandini ghee however, i purchased only 2 packets. When i asked my dad to go back and check with the same he was told that they will cross check the stock and let us know with in 24 hours. After 24 hours i called them up and spoke to Muthu from big bazaar and he was very rude and told that it will take another 2 more days. I am very disappointed by this kind of behavior. I am a regular customer of big bazaar since 3 years. I want my refund for the extra item that was billed and need apology for the rude behavior. Contact me on- [protected]. Thank you. Was this information helpful? | |||
 7 Comments | |||
Comments
hi this is vishakha patel from anand my brother bought masskito recat in ur showrron which is sectuated in anand-vidhyanagar road. i bought this recart last month now its not working so what can i do now.
BIG BAZAAR — Billing
On 14th Aug at BIG BAZAAR,Kharagpur I want to purchase a Pressure Cooker which displayed value was Rs.399 after discount and also it confirmed by the sales person.But during Billing,they claimed RS.479 after discount.When I asked for complain register,they dont reply. Dear Neeraj,
Hi, I am Priya from Future Group. I apologize for the inconvenience you had to face. I have passed on your contact details to the concerned team.They will get back to you soon.
Regards,
Priya.
Future Group Care.
Hi, I am Priya from Future Group. I apologize for the inconvenience you had to face. I have passed on your contact details to the concerned team.They will get back to you soon.
Regards,
Priya.
Future Group Care.
No one has contacted me so far.
Dear Neeraj,
We hope that your complaint has been resolved. In case of any further queries, please feel free to contact us.
Regards,
Priya
Future Group Care
We hope that your complaint has been resolved. In case of any further queries, please feel free to contact us.
Regards,
Priya
Future Group Care
Dear Sir/Madam,
We went for shopping to Big Bazaar, Old Madras Road, Bangalore.
During this, i had a very bad experience with the BIg Bazaar staff, "Mr. Muthukumar A. S".
He started unnecessary discussion, Also, he was very badly behaving with my spouse.Later he was telling to come outside the shop, will see you. Not only this, after my shopping he was waiting for us to come outside and finally he started following us. I complained this to other security and staffs available there, and surprisingly they were supporting him. Finally, he was raising finger on us and started abusing and telling that you will not be alive if i will see you around.
When i told him that i am going to complain, very proudly he is saying 'go ahead', i have seen many customers like you and doesn't matter whether they come or not.
Is this the behaviour expected from Future group staffs? I am surprised that on what basis these staffs are being appointed.
I just want to know what is the resolution and need apology for this.
Anyway i am not going to visit and even will not recommend anyone to go Big Bazaar now onwards.
At least. you should keep staffs having some kind of manner and should know how to behave with customer and should have respect for girls. .
Regards,
Dhiraj
We went for shopping to Big Bazaar, Old Madras Road, Bangalore.
During this, i had a very bad experience with the BIg Bazaar staff, "Mr. Muthukumar A. S".
He started unnecessary discussion, Also, he was very badly behaving with my spouse.Later he was telling to come outside the shop, will see you. Not only this, after my shopping he was waiting for us to come outside and finally he started following us. I complained this to other security and staffs available there, and surprisingly they were supporting him. Finally, he was raising finger on us and started abusing and telling that you will not be alive if i will see you around.
When i told him that i am going to complain, very proudly he is saying 'go ahead', i have seen many customers like you and doesn't matter whether they come or not.
Is this the behaviour expected from Future group staffs? I am surprised that on what basis these staffs are being appointed.
I just want to know what is the resolution and need apology for this.
Anyway i am not going to visit and even will not recommend anyone to go Big Bazaar now onwards.
At least. you should keep staffs having some kind of manner and should know how to behave with customer and should have respect for girls. .
Regards,
Dhiraj
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BIG BAZAAR — Transaction Error
Dear,Sir, Madam,
This is to inform you that as on 25/11/08 the I went to Big Bazar Vashi shop with ICICI Debit card .The Card No is. **** **** **** 9439, Cashier swaped the card for a purchase of Rs-1577/- in Axis Bank EDC machine in Big Bazar, but the transaction showed a Card error. Then cashier swiped the card again in axis bank edc machine and the transaction was successful the second time time. But then i came to know that amount of Rs.1577/- has been debited two times from my account.
I enquired from all three patys i:e from ICICI Bank, Axis Bank and Big Bazar. But each party is saying that the qamount is not with them.
So I request to you to please get me back my extra debited money.
Thanking You,
M . K . Jha.