[Resolved]  Big Bazaar — LED TV Defective

Address:

Krishna, Andhra Pradesh

I have purchased 32 inch koryo led tv from big bazaar on 21/03/2011 with 3 years warranty vide invoice no. 9327.

On 22/09/2012 I have faced a problem with tv and it is not working. I have lodged complaint on this issue to koryo no. [protected] on the same day and they have given a refernce no as 421721. Immediately I have approached the koryo service center in vijayawada and they have said that there is problem with the board and it needs to be replaced under warranty. They have told me to wait for 1 week and with in that they will replace the part under warranty. But now when I approached tham they are not at all responding and telling that you need to wait for one week or 10 days further. When I asked them to replace with the part or replace with new tv and I cannot wait further as I have already waited for 1 week, they are speaking to me rudely and are telling that some times it may take months together and they cannot do any thing.

I have spoken to the local service center on [protected], and with mr. Kishore of big bazaar on [protected] and with mr. Babu rao on [protected]. They are also not able to respond on this and has given thier service manager no. Mr. Mahesh [protected] who is not at all responding.

Hence I request to help me in this regard.

Thanking you,

krishna kishore. V