[Resolved] Big Tv (Reliance Dth Service) — Pathetic Services | |
These [censored] Bas*****ds say that in 2500 they will give 3 months premium pack free. I bought DTH on 31st Aug and since last two days all ZEE channels have vanished, (it says pay amout for using it). Second they have only one no.[protected] an one toll free[protected] no. Both are useless. If a person has to complain how can one do it god knows. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
it is never xpected that reliance fathetic services, we took set of box on 3rd sept, no bady is coming to do installation, we are not satisfying with their way of answering, it is the time to wake upa such big player.
Reply
I HAVE PURCHASED RELIANCE BIG TV FOR RS 2990.AN ENGINEER COMES TO ME FOR INSTALLATION AND AFTER INSTALLATION HE DEMANDS SOME CHAI PANI OF RS 100.BUT I REFUSED TO DO SO. I HAVE CHOSEN POPULAR PACK THAT IS FREE FOR ONE YEAR AS PER THE OFFER.
BUT THE COMPANY HAS ACTIVATED THE PREMIUM PACK THAT IS FREE FOR 6 MONTHS SO THAT THE COMPANY CAN EARN MORE FOR NEXT 6 MONTHS.I HAVE MADE AN COMPLAINT AS ON[protected]. BUT THE COMPLAINT IS IN THE SOLVING PROCESS STILL AS ON[protected].KINDLY HELP ME. MY COMPLAINT NO IS 81076
BUT THE COMPANY HAS ACTIVATED THE PREMIUM PACK THAT IS FREE FOR 6 MONTHS SO THAT THE COMPANY CAN EARN MORE FOR NEXT 6 MONTHS.I HAVE MADE AN COMPLAINT AS ON[protected]. BUT THE COMPLAINT IS IN THE SOLVING PROCESS STILL AS ON[protected].KINDLY HELP ME. MY COMPLAINT NO IS 81076
BIGTV SUCKS!!!
This is very unfortunate that the after sales support and customer service is PATHETIC.
I have already registered my complaint # 78530520.
Complaint: UNRESOLVED for last ONE MONTH
We have opted 2990 plan + "Premium" Channel service (free with for 6 months). "CARELESS" and "Illiterate" customer staff has mistakenly entered "popular" pack. As a result our premium channels are now blocked.
And Toll free is always Buzy and ADA is minting money by fooling customers.
This is very unfortunate that the after sales support and customer service is PATHETIC.
I have already registered my complaint # 78530520.
Complaint: UNRESOLVED for last ONE MONTH
We have opted 2990 plan + "Premium" Channel service (free with for 6 months). "CARELESS" and "Illiterate" customer staff has mistakenly entered "popular" pack. As a result our premium channels are now blocked.
And Toll free is always Buzy and ADA is minting money by fooling customers.
Very poor services of a big co.
I have installed a Big TV DTH system in my house some times in first week of nov.08 in village Ratan pur, Distt. Dehradun, Uttarakhand, smart card no.[protected] in mind. This system stopped functioning since 8pm of 15.11.08. I have made several complains to your Dehradun office/representatives on the following nos. [protected], , [protected], [protected]. Your Dehradun office no.[protected] is either dead or no one is there to attend the phone.
I am surprised to know that I have made complain on your free toll no. on 16.11.08 I gave all the details i.e. smart card no. address etc to your operator.. But no action is taken till the evening of 17.11.08. I AM SURPRISED TO NOTE THAT INSPITE OF SHOWING FREE TOLL NO. CALL CHARGES WERE DEDUCTED FROM MY MOBILE NO. [protected].
It is surprising that Company like reliance is doing such type of behavior with its consumers. Will you please look into the matter and let me know the position that why my system is not set right till date and why these charges were deducted from me in spite writing free toll service.
Thanking you,
Yours faithfully
Mohan Prasad Khansali
17.11.085.10 pm
I have installed a Big TV DTH system in my house some times in first week of nov.08 in village Ratan pur, Distt. Dehradun, Uttarakhand, smart card no.[protected] in mind. This system stopped functioning since 8pm of 15.11.08. I have made several complains to your Dehradun office/representatives on the following nos. [protected], , [protected], [protected]. Your Dehradun office no.[protected] is either dead or no one is there to attend the phone.
I am surprised to know that I have made complain on your free toll no. on 16.11.08 I gave all the details i.e. smart card no. address etc to your operator.. But no action is taken till the evening of 17.11.08. I AM SURPRISED TO NOTE THAT INSPITE OF SHOWING FREE TOLL NO. CALL CHARGES WERE DEDUCTED FROM MY MOBILE NO. [protected].
It is surprising that Company like reliance is doing such type of behavior with its consumers. Will you please look into the matter and let me know the position that why my system is not set right till date and why these charges were deducted from me in spite writing free toll service.
Thanking you,
Yours faithfully
Mohan Prasad Khansali
17.11.085.10 pm
Hi Sir,
Am Saravanan from CHENNAI ... i need more information and phone number o[censored]r dealers around chennai... please respond for my comment...
Am Saravanan from CHENNAI ... i need more information and phone number o[censored]r dealers around chennai... please respond for my comment...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information