[Resolved] Birla Sunlife Insurance — yet not received pan card | |
Sir/Madam, I have not received my pan card yet, which was applied on mar 12, 2009 after couple of weeks I got the pancard number. Pancard Number: ATBPB3345D APPLICATION Number :[protected] My Email id: sudarshan.[protected]@gmail.com Phone number: [protected] Address:C/o vijay l. karande. Room No 48,sagar darshan chawl, Near rasika decorators, chendani,koliwada,kopri,thane(East) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 9 Comments | |
Comments
birla — not received pan card
Dear sir,I want to draw your kind attention about my above mention problem that my pan card is not recieved at.
ADDRESS:-D-84/185, PREM NAGAR -1ST,
KHOOB RAM PARK-IIND, GALI NO.5
SULTAN PURI, DELHI-110086
ACHNOWLEDGEMENT NO. [protected]
It would be better prompt action.
Thanking you.
kunwar pal
birla insurance — pan card not received
dear sir,my self Rajesh Ranjan Patra, residence from Patnagarh, dist-Bolangir in the state of orissa.my pan number is AQIPP7606B.I got the nuber last year but due to communicition problem i cant receive the card till now.I kindly request you to sent the pan card in this address as soon possible.
Mr Rajesh Ranjan Patra
s-o-Shyamghana patra
Main road, Patnagarh
dist-Bolangir, pin-767025, (orissa)
The company is refusing for accepting my demand for compensation of Rs.1000/- on account of deficiency in service and harassment. Details of correspondences & grievances are given below with policy number of birla sunlife insurance company limited : Your help would be highly appreciated.
ear Mr. Sharma,
We refer to your mail below with regard to the captioned policy.
We wish to inform you that we stand by our decision as stated in our below mail dated October 8, 2009.
Please feel free to get in touch with us for any further assistance regarding your policy (ies).
Assuring you the best services,
Regards,
Darshana Borthakur
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address : Customer Care Unit, Indiana Business Centre, “A” Wing, First Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai – 400 059.
"anil - sharma" <[protected]@rediffmail.com>
10/08/2009 01:41 PM
To
<[protected]@birlasunlife.com>
cc
Subject
Reminder for compensation Re: Policy Number[protected]Client ID: [protected])
CEO/Genesia D'lima 08/10/2009
Customer Service
Birla Sun Life Insurance Company Limited.
Sub : Compensation amount of Rs.1000/-
1. why & who is responsible for breaking policy on due date when premium was paid in cash & before due date?
2. When your company have accepted the mistake was done at your end, then why not accepting demand of compensation of amount of Rs.1000/- for facing harashment, find defeciency in service & non insurance period for more then one month due to mistake of your company?
3. The interest amount of Rs. 119.17 has been waived by your self due to mistake at your end, which is not requested by me.
Your reply is needed in this regard for submision my case at consumer court.
Awaiting reply
anil sharma
Policy holder
On Thu, 08 Oct 2009 11:58:57 +0530 wrote
>Dear Mr. Sharma,
We refer to your communication dated October 7, 2009 regarding the
captioned policy.
We wish to reiterate that the policy had lapsed erroneously on the due
date. However the policy has been reinstated with effect from the lapse
date that is July 28, 2009 and the interest amount of Rs. 119.17 has been
waived.
In view of the above we regret our inability to accede to your request for
compensation.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
iffmail.com> To
10/07/2009 09:32 cc
PM
Subject
Reminder for compensation Re:
Policy Number[protected]Client ID:
[protected])
Head Insurance / Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
For demand of compensation amount of Rs.1000/- I am putting following
objectionable points and requested to accept my request:
1. Why policy was lapsed?
2. The premium was paid in cash before the due date, then how it can
cancelled?
3. One side you are accepting the mistake of cancellation &
reactivation of policy by birla sunlife insurance almost more then one
month after written so many emails, then where is my/insurer fault?
4. Why I am in non-insurance period for more then one month during
lapse period before reactivation?
5. This is clear cut deficiency in service and cheating with me and
also fighting at consumer court.
Awaiting reply of above objectionable point raised with you.
anil sharma
On Wed, 07 Oct 2009 19:33:20 +0530 wrote
>Dear Mr. Sharma,
We refer to your below mail regarding the captioned policy.
We wish to inform you that the policy had lapsed erroneously on the due
date. However the policy has been reinstated with effect from the lapse
date that is July 28, 2009 and the interest amount of Rs. 119.17 has
been
waived.
In view of the above we regret our inability to accede to your request
for
compensation.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
iffmail.com> To
10/06/2009 05:43 cc
PM
Subject
Fw: Fw: Re: Re: Reminder for
compensation of Rs.1000/-, Re:
Policy Number[protected]Client ID:
[protected])
Note: Forwarded message attached
Attn :Darshana Borthakur/Genesia D'lima/Sharlet/ Ranjita
Head Office/Customer Service
Birla Sun Life Insurance Company Limited.
As per letter of dated 14/9/09 received from office of insurance
ombudsman informing that my case is bing forwarded to grievances
redressal officer, Andheri(E), Mumbai and as per legal time period of
30 days, the response letter should be reach at my address from your
end.
Where as I am continuing writing so many emails to birla sunlife
insurance from the august, 2009, but the issue is still pending and not
sorted out yet.
You are requested either release the compensation payment cheque or
issue refusal letter, so I can put my grievances at consumer court.
anil sharma
waiting reply immediately
-- Original Message --
From: "anil - sharma"[protected]@rediffmail.com
To: [protected]@birlasunlife.com
Subject: Fw: Re: Re: Reminder for compensation of Rs.1000/-, Re: Policy
Number[protected]Client ID: [protected])
----- Message from "anil - sharma" on
Unknown
-----
To:
Subject: Fw: Re: Re: Reminder for compensation of Rs.1000/-, Re:
Policy Number[protected]
(Client ID: [protected])
Reminder for pending compensation amount of Rs.1000/-. What happen
about
my case?
anil sharma
Note: Forwarded message attached
-- Original Message --
From: "anil - sharma"[protected]@rediffmail.com
To: [protected]@birlasunlife.com
Subject: Re: Re: Reminder for compensation of Rs.1000/-, Re: Policy
Number[protected]Client ID: [protected])
----- Message from "anil - sharma" on
Unknown
-----
To:
Subject: Re: Re: Reminder for compensation of Rs.1000/-, Re: Policy
Number[protected]
(Client ID: [protected])
Darshana Borthakur/Genesia D'lima/Sharlet/ Ranjita
Head Office/Customer Service
Birla Sun Life Insurance Company Limited.
Ok, but can you give specific time period for waiting, because same
language of matter are receiving from your end from different of
persons of birla sunlife insurance?
Waiting your reply regarding demand of compensation of amount of
Rs.1000/-, then can file my case at consumer court for higher
compensation amount.
Please confirm back by written email
anil sharma
On Mon, 05 Oct 2009 10:41:49 +0530 wrote
>
Dear Mr. Sharma,
We refer to your mail below with regard
to the captioned policy.
We are in the process of resolving the
matter to your satisfaction and request you to allow us some more time
to arrive at a complete & appropriate resolution.
Please be assured that we are looking
into the matter & we will revert to you at the earliest possible.
Please feel free to get in touch with
us for any further assistance regarding your policy (ies).
Assuring you the best services,
Regards,
Darshana Borthakur
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
10/03/2009 12:08 PM
To
cc
Subject
Reminder for compensation of Rs.1000/-,
Re: Policy Number[protected]Client ID: [protected])
Genesia D'lima/Sharlet/ Ranjita
Head Office/Customer Service
Birla Sun Life Insurance Company Limited.
Sub :Compensation amount of Rs.1000/-
Why are you taking more time?
Where as your executive Ms. Ranjita was told me during telephonic
conversation
had with her on 13/9/2009 that the decision to be declared with in one
week by the concerned commeetee.
Please let me know the willigness of the company about my compensation
amount?
This is my last mail and waiting till tuesday 7/10/09, then filing my
case
with consumer court for compensation amount.
anil sharma
On Sat, 03 Oct 2009 09:59:18 +0530 wrote
>Dear Mr. Sharma,
We refer to your mail regarding the captioned policy.
We request you to allow us some more time to enable us do the needful.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
iffmail.com> To
10/03/2009 08:46 cc
AM
Subject
Re: Reminder for compensation of
Rs.1000/- :Policy Number[protected]
(Client ID: [protected])
Sharlet / Ranjita
Customer Service
Birla Sun Life Insurance Company Limited.
With reference to your emails dated 23/9/09 & 18/9/09 regarding my
case for
compensation of Rs.1000/- had been forwarded to grievances committee.
But no intimation received after this emails about what happen the
results
wheather your company is willing or not for paying compensation of
Rs.1000/-.
Please contact me immediately at [protected] or revert back by email
for
current status of my case.
awaiting reply
anil sharma
On Wed, 23 Sep 2009 07:58:21 +0530 wrote
>Dear Sir,
We refer to your communication dated September 22, 2009 in regards to
the
captioned policy.
Based on the facts of your case we are forwarding your request to our
Policy Holders Grievance Redressal Committee (PGRC), where in we have
representatives from our senior management team. We will keep you
posted
on
the status of the same.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Sharlet.
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
iffmail.com> To
09/22/2009 04:29 cc
PM
Subject
Reminder for compensation of
Rs.1000/- :Policy Number[protected]
(Client ID: [protected])
Ranjita
Customer Service
Birla Sun Life Insurance Company Limited.
No response received yet regarding compensation amount of Rs.1000/-
for facing harassment and breaking and then reactivation of policy even
paid premium before of the due date and grace period.
anil sharma
Note: Forwarded message attached
-- Original Message --
From: [protected]@birlasunlife.com
To: [protected]@rediffmail.com
Subject: Fw: Policy Number[protected]Client ID: [protected])
----- Message from [protected]@birlasunlife.com on Unknown -----
To: [protected]@rediffmail.com
Subject: Fw: Policy Number[protected]Client ID:
[protected])
Dear Mr Sharma,
We refer to your below communication dated September 18, 2009 regarding
the
captioned policy.
As discussed with you, kindly note that we have forwarded your
compliant
to the concerned department for further investigation and accordingly
we
shall update you the decision regarding the same at the earliest.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Ranjita
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
To
09/18/2009 02:35 PM om>
cc
Subject
Fw: Re: Policy Number[protected]
(Client ID: [protected])
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
Sub :Reminder -4 for compensation amount of Rs.1000/- for not
satisfactory, deficiency in service and facing harassment
Your letter dated Sept 07, 2009(attached) is not linking with my
grievances for solving compensations. For information no change in my
coomunication telephones number (Mobile & Landline) and correspondance
addresses.
Again remind you to pay me compensation amount of Rs.1000/- for closing
the matter other wise filing my case consumer court.
anil sharma
Note: Forwarded message attached
-- Original Message --
From: "anil - sharma"[protected]@rediffmail.com
To: [protected]@birlasunlife.com
Subject: Re: Policy Number[protected]Client ID: [protected])
----- Message from "anil - sharma" on Unknown
-----
To:
Subject: Re: Policy Number[protected]Client ID:
[protected])
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
As per your email, in which you are accepting that insurance company
have done mistake as first lapsed the policy for more then one month,
then rectified by its own.
This shows deficiency in service and harassment with me by the company.
By legal notice you are requested to pay me of Rs.1000/- as
compensation for deficiency in service and facing harassment.
This is my third reminder
anil sharma
On Thu, 17 Sep 2009 08:49:13 +0530 wrote
>Dear Mr. Sharma,
We refer to your communication dated September 16, 2009 regarding the
captioned policy.
We wish to reiterate that the policy had lapsed erroneously on July 28,
2009. We have rectified the error and the policy has been reinstated
with
effect from the lapse date.
Please note that the amount of Rs. 6, 573/- received vide cash on July
25,
2009 has been deposited in the policy.
In view of the above we are unable to accede to your request for
compensation.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, ��€�SA��€�
Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai ��€�“400 059.
"anil - sharma"
iffmail.com> To
09/16/2009 09:33 cc
PM
Subject
Re: Fw: Policy Number[protected]
(Client ID: [protected]) IRDA
Ranjita
Customer Service
Birla Sun Life Insurance Company Limited.
My issue is compensation of amount for harrashment & found deficiency
in service for illegal breaking & then reactive after the more then
one
month.
Please reply only on compensation of amount of Rs.1000/-.
Awaiting reply, then after proceeding to consumern court.
Threasted this email as legal notice for demanding compensation of
Rs.1000/- for indicated subject.
anil sharma
On Wed, 16 Sep 2009 13:31:48 +0530 wrote
>
Dear Mr Sharma,
We refer to your below communication
with regard to the captioned policy.
We apologize for the inconvenience caused
to you.
We regret to inform you that due to
technical error your policy has lapsed on July 28, 2009 . We had
investigated
the matter and accordingly the error has been rectified.
We would like to inform you that we
have reinstated your policy and the premiums received till date has
been
accounted to your policy.
We once again regret the inconvenience
caused to you and hope this experience does not dilute your belief in
Birla
Sun Life Insurance Company Limited.
Please feel free to get in touch with
us for any further assistance regarding your policy (ies).
Assuring you the best services,
Regards,
Ranjita
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, �ƒ�ƒ�‚��ƒ�‚�
��‚��ƒ�‚�…�“A�ƒ�ƒ�&s...⇄
Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai �ƒ�ƒ�‚��ƒ�‚�
��‚��ƒ�‚��€�S400 059.
"anil - sharma"
09/16/2009 10:41 AM
To
cc
Subject
Re: Policy Number[protected]Client
ID: [protected]) IRDA
REMINDER FOR COMPENSATION amount OF RS.1000/- FOR HARARASHMENT
AND DEFICIENCY IN SERVICE FOR BREAKING OF POLICY EVEN PAYING PREMIUM
BEFOR
EDUE DATE
ANIL SHARMA
On Tue, 15 Sep 2009 11:18:17 +0530 wrote
>Dear Mr. Sharma,
We refer to the communication dated September 2, 2009 regarding the
captioned policy.
Please accept our sincere apologies for the inconvenience caused to
you.
We regret to inform you that due to technical error, the policy had
lapsed
on July 28, 2009. We have rectified the error and the policy has been
reinstated with effect from the lapse date.
Please note that the amount of Rs. 6, 573/- received vide cash on July
25,
2009 has been deposited in the policy.
The next due date for premium payment is July 28, 2010.
We have attached the Premium Paid Certificate as of July 28, 2008 till
date
for your reference.
(See attached file: Premium Paid Certificate[protected].doc)
We once again regret the inconvenience caused to you and hope this
experience does not dilute your perception of our services.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre,
�ƒ�ƒ�� �’�ƒ�‚� ?’�ƒ�ƒ��€�a...⇄ �’�ƒ�‚��
€�a�ƒ�ƒ
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Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai
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059.
----Original Message-----
From: anil - sharma [mailto:[protected]@rediffmail.com]
Sent: 02 September 2009 20:03
To: [protected]@irda.gov.in
Subject: illegal cancellation of policy by birlasunlife even premium
deposited in cash before the due date & greace period.
Mr. Sudipta Bhattacharya, Sr Assistant Director
Insurance Regulatory and Development Authority
Parishrama Bhawanam, 5-9-58/B, Basheerbagh, Hyderabad
�ƒ�ƒ�� �’�ƒ�‚� ?’�ƒ�ƒ��€�a...⇄ �’�ƒ�‚��
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€�a�ƒ�ƒ�‚��ƒ�‚��‚��&...⇄
�“500004.
[protected]/66789768 Extension �ƒ�ƒ� ?’�ƒ�‚�� �’�ƒ�ƒ��
€�a�ƒ�‚�‚�
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’�ƒ�‚��€�a�ƒ�ƒ�‚�
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e-mail id: [protected]@irda.gov.in
Dear Sir,
Please book my following complaint against the birlasunlife insurance,
policy number[protected]Anil Sharma):
1. Policy is canceled illegally by birlasunlife as per call centre
executive due to non paying renewal premium.
2. I had paid renewal premium by cash of Rs.6573/-, receipt number
14709227, dated 25/7/2009, at noida office before the due date.
3. I am continuing writing for correction & visited so many time at
their noida office but problem remain same.
4. Now asking to deposit again renewal premium along with interest of
Rs.120.05/- for reactivation, which is illegal.
You are requested to help me and asking them to issue fresh premium
certificate for 2009-10 immediately and pay for harassment.
Awaiting reply
anil sharma
c-211, sarita vihar
new delhi-110076
M-[protected]
[protected]@rediffmail.com
This email message (including attachments, if any) is intended for the use
of the individual or entity to which it is addressed and may contain
information that is privileged, proprietary, confidential and exempt from
disclosures. Any comments or statements made herein do not necessarily
reflect those of Birla SunLife, its sponsors & affiliates. If you are not
the intended recipient, you are notified that any dissemination,
distribution or copying of this communication is strictly prohibited. If
you have received this communication in error, please notify the sender and
erase this E-mail message immediately.
ear Mr. Sharma,
We refer to your mail below with regard to the captioned policy.
We wish to inform you that we stand by our decision as stated in our below mail dated October 8, 2009.
Please feel free to get in touch with us for any further assistance regarding your policy (ies).
Assuring you the best services,
Regards,
Darshana Borthakur
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address : Customer Care Unit, Indiana Business Centre, “A” Wing, First Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai – 400 059.
"anil - sharma" <[protected]@rediffmail.com>
10/08/2009 01:41 PM
To
<[protected]@birlasunlife.com>
cc
Subject
Reminder for compensation Re: Policy Number[protected]Client ID: [protected])
CEO/Genesia D'lima 08/10/2009
Customer Service
Birla Sun Life Insurance Company Limited.
Sub : Compensation amount of Rs.1000/-
1. why & who is responsible for breaking policy on due date when premium was paid in cash & before due date?
2. When your company have accepted the mistake was done at your end, then why not accepting demand of compensation of amount of Rs.1000/- for facing harashment, find defeciency in service & non insurance period for more then one month due to mistake of your company?
3. The interest amount of Rs. 119.17 has been waived by your self due to mistake at your end, which is not requested by me.
Your reply is needed in this regard for submision my case at consumer court.
Awaiting reply
anil sharma
Policy holder
On Thu, 08 Oct 2009 11:58:57 +0530 wrote
>Dear Mr. Sharma,
We refer to your communication dated October 7, 2009 regarding the
captioned policy.
We wish to reiterate that the policy had lapsed erroneously on the due
date. However the policy has been reinstated with effect from the lapse
date that is July 28, 2009 and the interest amount of Rs. 119.17 has been
waived.
In view of the above we regret our inability to accede to your request for
compensation.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
iffmail.com> To
10/07/2009 09:32 cc
PM
Subject
Reminder for compensation Re:
Policy Number[protected]Client ID:
[protected])
Head Insurance / Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
For demand of compensation amount of Rs.1000/- I am putting following
objectionable points and requested to accept my request:
1. Why policy was lapsed?
2. The premium was paid in cash before the due date, then how it can
cancelled?
3. One side you are accepting the mistake of cancellation &
reactivation of policy by birla sunlife insurance almost more then one
month after written so many emails, then where is my/insurer fault?
4. Why I am in non-insurance period for more then one month during
lapse period before reactivation?
5. This is clear cut deficiency in service and cheating with me and
also fighting at consumer court.
Awaiting reply of above objectionable point raised with you.
anil sharma
On Wed, 07 Oct 2009 19:33:20 +0530 wrote
>Dear Mr. Sharma,
We refer to your below mail regarding the captioned policy.
We wish to inform you that the policy had lapsed erroneously on the due
date. However the policy has been reinstated with effect from the lapse
date that is July 28, 2009 and the interest amount of Rs. 119.17 has
been
waived.
In view of the above we regret our inability to accede to your request
for
compensation.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
iffmail.com> To
10/06/2009 05:43 cc
PM
Subject
Fw: Fw: Re: Re: Reminder for
compensation of Rs.1000/-, Re:
Policy Number[protected]Client ID:
[protected])
Note: Forwarded message attached
Attn :Darshana Borthakur/Genesia D'lima/Sharlet/ Ranjita
Head Office/Customer Service
Birla Sun Life Insurance Company Limited.
As per letter of dated 14/9/09 received from office of insurance
ombudsman informing that my case is bing forwarded to grievances
redressal officer, Andheri(E), Mumbai and as per legal time period of
30 days, the response letter should be reach at my address from your
end.
Where as I am continuing writing so many emails to birla sunlife
insurance from the august, 2009, but the issue is still pending and not
sorted out yet.
You are requested either release the compensation payment cheque or
issue refusal letter, so I can put my grievances at consumer court.
anil sharma
waiting reply immediately
-- Original Message --
From: "anil - sharma"[protected]@rediffmail.com
To: [protected]@birlasunlife.com
Subject: Fw: Re: Re: Reminder for compensation of Rs.1000/-, Re: Policy
Number[protected]Client ID: [protected])
----- Message from "anil - sharma" on
Unknown
-----
To:
Subject: Fw: Re: Re: Reminder for compensation of Rs.1000/-, Re:
Policy Number[protected]
(Client ID: [protected])
Reminder for pending compensation amount of Rs.1000/-. What happen
about
my case?
anil sharma
Note: Forwarded message attached
-- Original Message --
From: "anil - sharma"[protected]@rediffmail.com
To: [protected]@birlasunlife.com
Subject: Re: Re: Reminder for compensation of Rs.1000/-, Re: Policy
Number[protected]Client ID: [protected])
----- Message from "anil - sharma" on
Unknown
-----
To:
Subject: Re: Re: Reminder for compensation of Rs.1000/-, Re: Policy
Number[protected]
(Client ID: [protected])
Darshana Borthakur/Genesia D'lima/Sharlet/ Ranjita
Head Office/Customer Service
Birla Sun Life Insurance Company Limited.
Ok, but can you give specific time period for waiting, because same
language of matter are receiving from your end from different of
persons of birla sunlife insurance?
Waiting your reply regarding demand of compensation of amount of
Rs.1000/-, then can file my case at consumer court for higher
compensation amount.
Please confirm back by written email
anil sharma
On Mon, 05 Oct 2009 10:41:49 +0530 wrote
>
Dear Mr. Sharma,
We refer to your mail below with regard
to the captioned policy.
We are in the process of resolving the
matter to your satisfaction and request you to allow us some more time
to arrive at a complete & appropriate resolution.
Please be assured that we are looking
into the matter & we will revert to you at the earliest possible.
Please feel free to get in touch with
us for any further assistance regarding your policy (ies).
Assuring you the best services,
Regards,
Darshana Borthakur
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
10/03/2009 12:08 PM
To
cc
Subject
Reminder for compensation of Rs.1000/-,
Re: Policy Number[protected]Client ID: [protected])
Genesia D'lima/Sharlet/ Ranjita
Head Office/Customer Service
Birla Sun Life Insurance Company Limited.
Sub :Compensation amount of Rs.1000/-
Why are you taking more time?
Where as your executive Ms. Ranjita was told me during telephonic
conversation
had with her on 13/9/2009 that the decision to be declared with in one
week by the concerned commeetee.
Please let me know the willigness of the company about my compensation
amount?
This is my last mail and waiting till tuesday 7/10/09, then filing my
case
with consumer court for compensation amount.
anil sharma
On Sat, 03 Oct 2009 09:59:18 +0530 wrote
>Dear Mr. Sharma,
We refer to your mail regarding the captioned policy.
We request you to allow us some more time to enable us do the needful.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
iffmail.com> To
10/03/2009 08:46 cc
AM
Subject
Re: Reminder for compensation of
Rs.1000/- :Policy Number[protected]
(Client ID: [protected])
Sharlet / Ranjita
Customer Service
Birla Sun Life Insurance Company Limited.
With reference to your emails dated 23/9/09 & 18/9/09 regarding my
case for
compensation of Rs.1000/- had been forwarded to grievances committee.
But no intimation received after this emails about what happen the
results
wheather your company is willing or not for paying compensation of
Rs.1000/-.
Please contact me immediately at [protected] or revert back by email
for
current status of my case.
awaiting reply
anil sharma
On Wed, 23 Sep 2009 07:58:21 +0530 wrote
>Dear Sir,
We refer to your communication dated September 22, 2009 in regards to
the
captioned policy.
Based on the facts of your case we are forwarding your request to our
Policy Holders Grievance Redressal Committee (PGRC), where in we have
representatives from our senior management team. We will keep you
posted
on
the status of the same.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Sharlet.
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
iffmail.com> To
09/22/2009 04:29 cc
PM
Subject
Reminder for compensation of
Rs.1000/- :Policy Number[protected]
(Client ID: [protected])
Ranjita
Customer Service
Birla Sun Life Insurance Company Limited.
No response received yet regarding compensation amount of Rs.1000/-
for facing harassment and breaking and then reactivation of policy even
paid premium before of the due date and grace period.
anil sharma
Note: Forwarded message attached
-- Original Message --
From: [protected]@birlasunlife.com
To: [protected]@rediffmail.com
Subject: Fw: Policy Number[protected]Client ID: [protected])
----- Message from [protected]@birlasunlife.com on Unknown -----
To: [protected]@rediffmail.com
Subject: Fw: Policy Number[protected]Client ID:
[protected])
Dear Mr Sharma,
We refer to your below communication dated September 18, 2009 regarding
the
captioned policy.
As discussed with you, kindly note that we have forwarded your
compliant
to the concerned department for further investigation and accordingly
we
shall update you the decision regarding the same at the earliest.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Ranjita
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, “A” Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai –400 059.
"anil - sharma"
To
09/18/2009 02:35 PM om>
cc
Subject
Fw: Re: Policy Number[protected]
(Client ID: [protected])
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
Sub :Reminder -4 for compensation amount of Rs.1000/- for not
satisfactory, deficiency in service and facing harassment
Your letter dated Sept 07, 2009(attached) is not linking with my
grievances for solving compensations. For information no change in my
coomunication telephones number (Mobile & Landline) and correspondance
addresses.
Again remind you to pay me compensation amount of Rs.1000/- for closing
the matter other wise filing my case consumer court.
anil sharma
Note: Forwarded message attached
-- Original Message --
From: "anil - sharma"[protected]@rediffmail.com
To: [protected]@birlasunlife.com
Subject: Re: Policy Number[protected]Client ID: [protected])
----- Message from "anil - sharma" on Unknown
-----
To:
Subject: Re: Policy Number[protected]Client ID:
[protected])
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
As per your email, in which you are accepting that insurance company
have done mistake as first lapsed the policy for more then one month,
then rectified by its own.
This shows deficiency in service and harassment with me by the company.
By legal notice you are requested to pay me of Rs.1000/- as
compensation for deficiency in service and facing harassment.
This is my third reminder
anil sharma
On Thu, 17 Sep 2009 08:49:13 +0530 wrote
>Dear Mr. Sharma,
We refer to your communication dated September 16, 2009 regarding the
captioned policy.
We wish to reiterate that the policy had lapsed erroneously on July 28,
2009. We have rectified the error and the policy has been reinstated
with
effect from the lapse date.
Please note that the amount of Rs. 6, 573/- received vide cash on July
25,
2009 has been deposited in the policy.
In view of the above we are unable to accede to your request for
compensation.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, ��€�SA��€�
Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai ��€�“400 059.
"anil - sharma"
iffmail.com> To
09/16/2009 09:33 cc
PM
Subject
Re: Fw: Policy Number[protected]
(Client ID: [protected]) IRDA
Ranjita
Customer Service
Birla Sun Life Insurance Company Limited.
My issue is compensation of amount for harrashment & found deficiency
in service for illegal breaking & then reactive after the more then
one
month.
Please reply only on compensation of amount of Rs.1000/-.
Awaiting reply, then after proceeding to consumern court.
Threasted this email as legal notice for demanding compensation of
Rs.1000/- for indicated subject.
anil sharma
On Wed, 16 Sep 2009 13:31:48 +0530 wrote
>
Dear Mr Sharma,
We refer to your below communication
with regard to the captioned policy.
We apologize for the inconvenience caused
to you.
We regret to inform you that due to
technical error your policy has lapsed on July 28, 2009 . We had
investigated
the matter and accordingly the error has been rectified.
We would like to inform you that we
have reinstated your policy and the premiums received till date has
been
accounted to your policy.
We once again regret the inconvenience
caused to you and hope this experience does not dilute your belief in
Birla
Sun Life Insurance Company Limited.
Please feel free to get in touch with
us for any further assistance regarding your policy (ies).
Assuring you the best services,
Regards,
Ranjita
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre, �ƒ�ƒ�‚��ƒ�‚�
��‚��ƒ�‚�…�“A�ƒ�ƒ�&s...⇄
Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai �ƒ�ƒ�‚��ƒ�‚�
��‚��ƒ�‚��€�S400 059.
"anil - sharma"
09/16/2009 10:41 AM
To
cc
Subject
Re: Policy Number[protected]Client
ID: [protected]) IRDA
REMINDER FOR COMPENSATION amount OF RS.1000/- FOR HARARASHMENT
AND DEFICIENCY IN SERVICE FOR BREAKING OF POLICY EVEN PAYING PREMIUM
BEFOR
EDUE DATE
ANIL SHARMA
On Tue, 15 Sep 2009 11:18:17 +0530 wrote
>Dear Mr. Sharma,
We refer to the communication dated September 2, 2009 regarding the
captioned policy.
Please accept our sincere apologies for the inconvenience caused to
you.
We regret to inform you that due to technical error, the policy had
lapsed
on July 28, 2009. We have rectified the error and the policy has been
reinstated with effect from the lapse date.
Please note that the amount of Rs. 6, 573/- received vide cash on July
25,
2009 has been deposited in the policy.
The next due date for premium payment is July 28, 2010.
We have attached the Premium Paid Certificate as of July 28, 2008 till
date
for your reference.
(See attached file: Premium Paid Certificate[protected].doc)
We once again regret the inconvenience caused to you and hope this
experience does not dilute your perception of our services.
Please feel free to get in touch with us for any further assistance
regarding your policy (ies).
Assuring you the best services,
Regards,
Genesia D'lima
Customer Service
Birla Sun Life Insurance Company Limited.
(Toll Free):[protected]
Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
Website: www.birlasunlife.com
Fax:[protected]
Address :Customer Care Unit, Indiana Business Centre,
�ƒ�ƒ�� �’�ƒ�‚� ?’�ƒ�ƒ��€�a...⇄ �’�ƒ�‚��
€�a�ƒ�ƒ
�‚��ƒ�‚��€�a�ƒ�‚�‚�...⇄ �’�ƒ�‚��€�a�ƒ�ƒ��€��...⇄
€�SA�ƒ�ƒ�� �’�ƒ�‚� ?’�ƒ�ƒ��€�a...⇄ �’�ƒ�‚��
€�a�ƒ�ƒ�‚��ƒ�‚��
€�a�ƒ�‚�‚��ƒ�ƒ�� �’�ƒ�‚��€�a�ƒ�ƒ��€�a�...⇄
Wing, First
Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai
�ƒ�ƒ�� �’�ƒ�‚� ?’�ƒ�ƒ��€�a...⇄ �’�ƒ�‚��
€�a�ƒ�ƒ
�‚��ƒ�‚��€�a�ƒ�‚�‚�...⇄ �’�ƒ�‚��
€�a�ƒ�ƒ�‚��ƒ�‚��‚��&...⇄
059.
----Original Message-----
From: anil - sharma [mailto:[protected]@rediffmail.com]
Sent: 02 September 2009 20:03
To: [protected]@irda.gov.in
Subject: illegal cancellation of policy by birlasunlife even premium
deposited in cash before the due date & greace period.
Mr. Sudipta Bhattacharya, Sr Assistant Director
Insurance Regulatory and Development Authority
Parishrama Bhawanam, 5-9-58/B, Basheerbagh, Hyderabad
�ƒ�ƒ�� �’�ƒ�‚� ?’�ƒ�ƒ��€�a...⇄ �’�ƒ�‚��
€�a�ƒ�ƒ
�‚��ƒ�‚��€�a�ƒ�‚�‚�...⇄ �’�ƒ�‚��
€�a�ƒ�ƒ�‚��ƒ�‚��‚��&...⇄
�“500004.
[protected]/66789768 Extension �ƒ�ƒ� ?’�ƒ�‚�� �’�ƒ�ƒ��
€�a�ƒ�‚�‚�
��ƒ�ƒ�� �’�ƒ�‚��€�a�ƒ�ƒ�‚��&...⇄
’�ƒ�‚��€�a�ƒ�ƒ�‚�
��ƒ�‚��‚��ƒ�‚�…�“25...⇄
e-mail id: [protected]@irda.gov.in
Dear Sir,
Please book my following complaint against the birlasunlife insurance,
policy number[protected]Anil Sharma):
1. Policy is canceled illegally by birlasunlife as per call centre
executive due to non paying renewal premium.
2. I had paid renewal premium by cash of Rs.6573/-, receipt number
14709227, dated 25/7/2009, at noida office before the due date.
3. I am continuing writing for correction & visited so many time at
their noida office but problem remain same.
4. Now asking to deposit again renewal premium along with interest of
Rs.120.05/- for reactivation, which is illegal.
You are requested to help me and asking them to issue fresh premium
certificate for 2009-10 immediately and pay for harassment.
Awaiting reply
anil sharma
c-211, sarita vihar
new delhi-110076
M-[protected]
[protected]@rediffmail.com
This email message (including attachments, if any) is intended for the use
of the individual or entity to which it is addressed and may contain
information that is privileged, proprietary, confidential and exempt from
disclosures. Any comments or statements made herein do not necessarily
reflect those of Birla SunLife, its sponsors & affiliates. If you are not
the intended recipient, you are notified that any dissemination,
distribution or copying of this communication is strictly prohibited. If
you have received this communication in error, please notify the sender and
erase this E-mail message immediately.
The Insurance adivsor "Sudhir kumar" who belong to Borla sun life insurance has flored with advisor Govind kumar whose advisor code is "AV7488". He received an insurance from AV7488 and submitted in code av7489 and begain to express that untill you give 6 policy then your commission is alloted
So plz. solve that probelum as far as possible, for i shall ever be greatful to you
your faithfuly
Govind Kumar
Date :- 22/01/10
So plz. solve that probelum as far as possible, for i shall ever be greatful to you
your faithfuly
Govind Kumar
Date :- 22/01/10
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Complaints
550
Pending
0
Resolved
333
+91 22 4356 8000
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birla — from when i purchased it it is not working properly
i purchased a birla ecogen inventer since i have purchased it it is not working propely sometimes the fuse blows away sometimes is gives a irritating sound sometimes it only works for5 minutes