[Resolved] Blackberry Mobile Phone — faulty mobile replacement | |||
i had surrender my mobile Bb bold 9650 CDMA once again to M/s Dugar sales on dated04.01.2012 at Ahmedabad, Gujarat,India wide ref no /BPASPGT001B00175 .pL kind to note that thirdtime i am sending back my mobile and also note that this mobile remaininoperative more than 60 days out of 150 days. As previously 30 days due tonon availability of battery and than more power consumptionthan warranted specified in your marketing brochure.Due to CDMA in builtsim card system i can not easily switch over to another mobile and my worksuffered a lot.Please note that still i had not received my new instrument and my service provider still not got from the co. You r requested toverify my emails and complaint so that u can evaluate my case properly. I am highly disappointed by the way in which Blackberry is managing this problem! Most individuals using the Blackberry service is quite dependant on it for their various business and communication needs. After experiencing this with them, I was very put off and disgusted. Now I understand why everyone resorts to the Apple iPhone. If Blackberry can’t put processes and procedures in place to prevent and fix problems like these............. Deepak Suthar Ahmedabad Gujarat Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
blackberry mobile phone — Automatic Switch Off
Dear Sir,I have bought a Blackberry Mobile Phone 9700 on 04.10.2010 from Sre Sai Communication (1/120, Shankar Road, New Delhi-110060.) vide Bill No. 4252. But after 2 months i am facing the problems like Automatic Switch Off & Network Problem. I went to Blackberry Service Centre i.e. REDINGTON INDIA LIMITED (E-48/4, 1st floor, Okhla Industrial Area-II, New Delhi. I have booked a compliant on 04.12.2010 vide Work Order No. DEL/BB/10/10632. After 10 days they have returned my handset with broken screen saying the water seepage and PWB tilted found in your handset, due to which the warranty of your handset is voided and its is getting despatched from Blackberry HLRC as without repair. But my phone never fall in water. I dont know what should i do where i have to go.
Thank You & Regards
Amandeep Singh
[protected], [protected],
mobile phone — automatically switch off
I purchased the mobile (C5010) on 25.12.10 in Tirupur. Now the mobile is automatically switch off while call ended button pressed after attending the call. 5 times the mobile serviced by samsung service center for this problem last 6 months. The same problem repeated again & again. Please take the action against this problem.Regards,
S.Saravanapandi
[protected]@gmail.com
Dear customer
Thank you for writing and sharing your concern with us
In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com
Thank you for writing and sharing your concern with us
In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com
blackberry mobile phone — faulty phone
I had bought a blackberry 8900 javelin phone from nagpur,through authorised distributor, sheetal infortech, nagpur, it carried a complete 1 year warranty. After 3-4 months the trackball stopped working, this was bought to the notice of the sales representative,who in turn increased the senstivity of the trackball and gave it back saying it would be ok.When the trackball stopped working completely in about a month, the representative siad it would take a week and needs to be sent for replacement to pune. The phone has been returned after a month and supposedly repaired in bangalore. On being asked to provide what and why it was replaced no details have been provided, also no response is coming why a replacement was not done or wether the repair was done using authorised parts. The phone is not upto the mark, but there is no response.