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[Resolved]  Bluedart — Delivery of Credit Card

To Blue Dart

This is regarding refusal of delivering credit card and usage of harsh language by the customer care person in Blue Dart office chennai and misguidance by delivery executive of blue dart.

The delivery executive came with a delivery package while I was not at home and asked my mom for my id proof and said collect the id proof and will be deliverying the pack next day. Next day while the id proof was shown he gave a slip from Blue dart and asked to call the # 28241234. While i contacted through phone the person who attended the phone was not interested to answer my question and spoke in harsh manner. Finally he said show the id proof of the person who is collecting the card. Next day a delivery executive came and said the person to whom the pack is addressed should sign and get pack and again he asked to called me in the same phone#. While i contacted thru phone who person was not ready to talk and so harsh, and said the pack is retured to the bank if you need you call the bank and get it again. I haven't seen a customer care like this.

I will never use blue dart in my lifetime.

I am planning to call HSBC and cancel my credit card if they are going to deliver through Blue Dart again.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

Comments

WEF 24/11/2008 CONTACTING TO BLUE DART REGARDING CREDIT CARD DELIVERY, BUT NO RESPONSE IS RECEIVING AND REQUESTED TO DELIVER THE CREDIT CARD AFTER 5.00 PM BUT REFUSED TO DELIVER. REQUESTED TO DELIVER MY OFFICE ADDRESS VIZ. CONTROLLER, CQA(A) KHADKI, pUNE-411003 THIS REQUEST ALSO THEY ARE NOT ACCEPTING. KINDLY LOOK INTO THE MATTER. MOBILE NO. IS [protected]. I HAVE CONTACTED AXIS BANK CUSTOMER CARE ON 27TH NOV 2008.
dear
Sir

my debit card is not dispatching if refrence number is blue dart AWB [protected]

dispatched date on 07/23/09 but iam not reciving

please informationthat my card

mobile number [protected]

thanks
yesu
Very strongly agree, ridiculous service levels even in Ahmedabad!!!
I was at home also, even then I got nothing! & customer care person says, "Thank you for calling Blue Dart", and bangs the phone in my face!!!
Is this customer care service, or customer penalize service?!!!

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    Customer satisfaction rating
    8%
    Complaints
    8210
    Pending
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    Resolved
    689
    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
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