Bluedart — NON DELIVERY OF PARCEL

Address:

Chandigarh, Chandigarh

DEAR SIR,
THIS IS IN REGARD TO MY PARCEL WITH DOCKET NUMBER: -[protected].
IT WAS A SPECIAL COURIER SENT TO ME FROM USA ON AN URGENT BASIS FOR ONE HOSPITAL IN CHANDIGARH.
THE BLUEDART PEOPLE CALL ME AT 11:15AM ABOUT IT AND ALSO TOLD ME ABOUT THE DUTY FEE OF ABOUT 1767 Rs. I TOLD THEM THAT I WILL BE COLLECTING IT FROM THEIR OFFICE.
AT 3pm I ASKED THEM TO SEND THE PARCEL AT MY OFFICE AND THEY AGREED TO SEND IT BY 7pm. i KEPT ON WAITING FOR THEM FOR 5 HOURS BUT NOBODY TURNED UP.
AT 7:30PM WHEN I CALLED UP, THEY TOLD THAT DUE TO SOME CONFUSION, WE CAN NOT GIVE YOU THE PARCEL TODAY.
AS IT IS HOSPITAL ISSUE, I HAD ASKED FROM THE DOCTOR TO WORK IN THE NIGHT AS I TOLD HIM THAT I WILL BE GETTING THE PARCEL TONIGHT BY 7PM.
BECAUSE I HAD NOT GOT THE PARCEL, IT LEADS TO MISCOMMITMENT FROM OUR SIDE ALSO TO THE DOCTOR OF THE HOSPITAL.
I WONDER HOW SUCH A CONFUSION AND IRRESPONSIBLE BEHAVIOUR CAN OCCUR FROM SUCH A REPUTED COURIER COMPANY LIKE BLUE DART.
NOW I HAVE TO GO TO COLLECT AND THE PARCEL MYSELF FROM THEIR OFFICE WHICH LEADS TO DELAY IN WORK.
REALLY A VERY BAD SERVICE BY THE BLUEDART.

Vinay Aggarwal
SIEMENS Ltd.
SCO 189-191,
SECTOR 17C,
3rd FLOOR,
CHANDIGARH (INDIA)- 160017
HEALTHCARE IMAGING AND IT
[protected]
aggarwal.[protected]@siemens.com