[Resolved]  Bluedart Express — Most Irresponsible Service

I had ordered some Items from Indiatimes shopping. The items were shipped through BlueDart on time and I was communicated the AWB No. I started tracking it. The item was getting delayed now. So I checked with the tracking service which said that "Consignee's Address Incorrect: Unable to deliver". I contacted the loal address in Jodhpur Immediately. And I was informed that you address is not there on your package. So I went to collect thinking that probably Indiatimes were careless. Now when I saw the package, it had the complete address. The representative there at BlueDart office told me that your address is on the wrong side of the package, hence not delivered. I was stunned by the reply and such negligence of a company claiming to be so very professional. I had to waste my time, energy and petrol to drive down all the way to collect the item when I had already paid the shipping charges at the very onset. This matter needs to be investigated. Today It was me, tomorrow it will be someone else who will suffer because of negligance of the staff. I am attaching two photos which show the status on tracking site and what package was showing.