[Resolved]  Bluedart Express — delivery delayed, indecent behaviour

respecetd sir,
the asansol branch of bluedart, delayed my consignment by 8 days. whenever i called them they asked me to call after 1 hour or so otherwise switched off their phones. infact i called them once for 4 consequtive times, they refused to give any information regarding my consignment, and lastly they abused and used indecent words, not only to me but my parents too.
this is unacceptable. i am not using their free service, they are being paid of their service.
the branch is Asansol, pin code : 713304
west bengal
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Aug 14, 2020
Complaint marked as Resolved 
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Bluedart — mishandling of courier and weeks delay in delivery

Hello there,

I had faced immense problems from Bludart Regarding a particular packet. Here is tracking no. [protected] which was small packet From AXIS BANK.

The packet was there in the Bludart madinaguda,hyderabad office for more than 10 days without much effort to deliver. Their person tried to deliver on a sunday 10th apr after i followed up 5-6 times by making calls. They informed me that someone is going to deliver by 12 - 12:30pm on 10 th apr. No one came in time and i did wait and finally left house at 1:30 pm. Once i am back home i saw the slip from Bludart with "we missed you ". From monday onwards i called and followed up for again 5-6 times but no delivery of the packet happened. Finally, i lost tremper and shouted and then they delivered after 12_13 days of frustrations and mental tensions.

Can you take some action so that others dont face the same problems in future.

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