[Resolved]  Bluedart Express — loss of packet

Address:

Ghaziabad, Uttar Pradesh

Dear Sir,
There is one document despatch by Citibank on my Address on 21st May 13 by AWB # [protected], which is not delivered at my address, when I have checked the same on Blue dart site that this is showing the same has been delivered on 23rd May 13 to the lady called “Neema”. I would like to tell you that there is no such person reside on my address or in my building. I have requested Blue dart to track the delivery but they are unable to track, they might have lost the packet or delivered to the wrong person. Blue dart has called me to request to citibank to send the packet again. i have request to citibank and they have despatched the packet again via AWB # [protected] on 3rd jun, which is also not delivered to me and updated on site that nobody was available on address. when i have requested them on their helpline #[protected] to ask their delivery boy to call me when he visit to the address, they had just refused to do so.

I dont understand what type of service they are giving to their customer, should i take off from my office and just wait their delivery boy to come my home. such a rediculus service. Request your help to get the same sorted out.

Best Regards
Sanjay Sharma