Bluedart — Missing package

Address:

Hyderabad, Andhra Pradesh

Hello Sir ,

My SBI Life Insurance documents has been dispatched by SBI Life via Bluedart # [protected] on 05/04/2012 and it has been reported that its been delivered on 08/04/2012 to someone , but unfortunately Its got delivered to someone else , Now the bank has its own process to reapply for duplicate policy papers which includes some sort stamp papers , now , my concern is who has to pay for those expenses .