[Resolved]  Bluedart — Pathetic service

Dear sir
I had a courier which was shipped from Hyderabad by ICICI lombard Destination city was Aligarh ( UP). courier no was AWB [protected], which was couriered on 27 dec 11. when i tracked my courier on 30 dec. in was showing ' incorrect add & no local ph. no.' I had immediately contacted the aligarh delivery office of blue dart, where the whow picked up the phone does not know any thing about courier receiving or delivery and said ' abhi to ladke feiled mein hain jab wapas ainge to pata karta hun.I gave him my contact no. next day again I called up their office same guy has picked up the phone again he has given the same answer that ' abhi to ladke feiled mein hain jab wapas ainge to pata karta hun. then i contacted their regional office in delhi customer care executive who picked up my phone had taken my phone no. & promised that it will be delivered soon. After a wait of a day I wrote a mail to their customer care in return i received a mail i again gave him my detail but I has no use they have pathetic communication & service now i see that my courier is sent back to the origin destination. that is really example pathetic service & callas attitude.

regards
Riazul hasan

Yes you are right, Even i have noticed many times that they dont know how to communicate with customers.

What they do is they update in records that we tried to deliver but no one found that home but actually no one went to home till that day.
They just update their system with false data to show how quick they are to deliver the item.

took 3 days to deliver from delhi to aligarh.
dtdc is much better then them.

I have not received My VISA on time

Waybill No : [protected]