Bluedart — Shipment not delivered to home

Address:

Namakkal, Tamil Nadu

Not satisfied with the service. I ordered a mobile from flipkart.com. it reached from delhi to namakkal hub in a day. the courier guy called me and asked my address and landmarks clearly. he said that the shipment will be delivered in 45 minutes to my location. after about 2 hours i called him back and he said that the the shipment has been taken for delivery from the office and i will surely get it in 30 minutes. after another hour i tracked the shipment through the website and it showed the status "OUT OF DELIVERY AREA" !!! I was shocked and confused. I called him again asked about this. he said that the delivery guy came to my location and he didn't know my location!!! He could have just called me ad asked...So he took the shipment back to the office. He asked me to come to his office and get it or else it will be delivered on Monday. He was so rude on the phone. when i went to the office and asked him about this, he did not bother to answer me. i kept on asking questions for about 10 minutes and i did not even get a single reply. i felt that i had lost my self respect. if i could go buy a product from a retail store then why would i buy it online with CASH ON DELIVERY???? I HAD SIMILAR EXPERIENCES THRICE FROM BLUEDART FOR THE """SAME REASON"""""