[Resolved] Book My Show — Money deducted but tickets not received, Page 2

[Resolved] Book My Show — Money deducted but tickets not received

R Raghuveer from Hyderabad, Telangana

This is my worst experience with Book My Show Web site on Christmas (25th Dec, 09). I have booked tickets for IMAX 3D movie for Jan 2nd. My 433 rupees money was deducted from HDFC bank account, but no confirmation about the tickets were received. I am trying to call them on the number[protected]their contact number), but that number is not working. I have send an email to their customer support, but did not received any reply. My whole day was gone trying to contact them. I want my money back. I want to legally proceed against them for the inconvenience caused to me. Thank you, Raghuveer. Was this information helpful? No (4) Yes (18)
Aug 14, 2020 Complaint marked as Resolved
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Comments

asim08

I had booked ticket for Navina Cinema, Kolkata through book my show.The Debit card of SBI used and deducted the amount but did not get any ticket or confirmation.The POS NO. was [protected], txn882434 dated 26/01/2017 at 11:47:14pm.This is the sample of DIGITAL INDIA, WHO WILL BEAR SUCH TYPE OF HARASSMENT?

kpraveen248

I have booked three ticket on 5th March only the amount got deducted.
However till now not received any confirmation of the ticket.This is not the way of treating customers.
At this situation the customers will be expecting response from your end.
As unable to book the ticket and the amount will be refunded a soon as possible.
Not receiving any message and not getting any response from bookmyshow.
It's so pathetic, annoying...Not good for customer who book the ticket from bookmyshow and facing issue without any message confirmation as it's booked.