[Resolved]  Broadband = Airtel — why disconnecting us daily?

Address:

Chennai, Tamil Nadu

Sir/Madam,

I am Mrs.R.Kumari, Advocate and your Airtel-Broadband customer, in Chennai at Perambur. My Account Number is 16053721.

My Address is 21/20, Subramanian Street, Subramanian Nagar, Perambur, Chennai - 600011. In the above said address only I am having Broadband connection.

Now, my problem is, if I paid the Bill from next-day onwards I am not getting internet, though the broadband connection is under the "Unlimited Scheme". So many frequent requests to Airtel Customer care and the people who have been working in Chennai replying some lame excuses, and simply sorry. But I am not getting connection properly, what is the use of sorry. Especially I talked with Mr.Bharath in the office of South-India Appellate Authority, which is mentioned your bill underneath.

So, I am requesting to solve my unrepairable problem as soon as possible, otherwise I move to Consumer Court to take appropriate legal action.

Thank you,
R.Kumari and K.Ramamurthy,
Advocates,
Perambur,
Chennai,
Tamilnadu.