[Resolved]  BSNL Bangalore — No Dial tone

Dear Sir

My telephone number is 25205396 is dead for the last 3 days.I have been trying to contact 25202198 to register my complaint but every time a recorded message is heard that 'All lines to this route are busy.Please try later.'Kindly help in restoring my telephone

With best regards
M.G.Singhal
Hindalco Industries Limited
#447, Ist Stage, 2nd Cross
Krishana Temple Road
Indiranagar
Bangalore-560039
Cell NO: [protected]

Hi,

Even my phone is dead from two weeks and no one has attended the complaint I registered. BSNL is sure one company which does not give much importance to the Customer concerns. My phone no is :[protected] and the docket no is : 1281.

Ravikiran

BSNL broadband combo — cross talks and dial tones while making calls

we have a landline and broad band connection - the last two days we have been having this problem of cross talks and dial tones (as if somebody else is dialing while we are talking) on the land line. our complaints to the authorities have not yielded any response till now.

my phone is not working for past few days . . .its creating frequent problem

I lost all numbers in my mobile pls give me incomming and outgoing call list of last month

I lost all saved moblie numbers in my mobile. pls give me out going and incomming calls list of april.

my mobile no-[protected]

Dear sir/madam

My telephone is not working for the past 2 days. Please rectify the issue at the earliest. My telephone no is[protected]

Thank you

S.sampathi
[protected]

BSNL Bangalore — no service, no attempt to serve

The most irresponsible public company in inida, big time advertising using big time stars all over, the service is so bad, we had no land line, or internet for the last 3 weeks! The shameless people still wnat the bills paid in full, several complaings and letters to take off the charges when the servie is not provided dis not get any response, No one seems to have the power to do anything to help the customers, what a shameless company, i wish we have other and better alternatives, but all of them are the same and much more expensive, So called tech advanced India, this is the state of affairs in the IT capitlol of the country, shame on these companies that give such poor service

BSNL Bangalore — Telephone Line getting dead very frequently. Request for cahnging broadband paln not carried out

1. Since April 2009 telephone lines and Braodband services are frequently getting out of order. During this time telephone complaint number [protected] whicj is IVR system keeps on ringing and no answer. Each time the telephone is downm it takes one week to get repair.

2. I have been wrongly charged for Rs 975/- for additional usage chrges for Braodband usage. However, my broadband plan is Home Plan 500 which is for unlimited usage. This was informed to me when I had opted for this pln. Only in April 2009 the charges of additional usage has been charged.

3. I have given written application for changing my broadband plan from Home Plan 500 to Home Plan 750 in May 2009 but the same is not changed.

4. The BSNL monthly telephone bill which comes to me every month does not reflect my correct name. The name printed on bill is Ashok Najmudar where as it should be Ashok Majmudar

I am not sure whether this complaint will make any effect.

Ashok Majmudar
128, Trinity Meadeows
Off Sarjapura Road,
Bellandur Village,
Bangalore

Below are my BSNL connection details:
My BSNL Number:[protected]
Phone Instrument: Owned
Modem Instrument : Owned
Model type : 1) ADSL with wifi 2) Normal ADSL

1st time I wrote when there were issues in getting my BSNL broadband working when new line was taken. Now after 1.5 month after that I have again an issues with same broadband connection.

Again I have problem with internet again.Internet gets disconnected every 10 minutes. This problem is raised since one month

For the above number, i have raised complained with BSNL since last one month. I have been trying to get this working till date but no success yet. I am only paying rent from my pocket which is helping only BSNL and not me.

I had different responses from different people of BSNL.

1) Area Managaer (Babi) tell this is line problem and will be be solved by July 10, 2009 approximately. I had met him personally on July 04, 2009.

2) Lineman (Mr. Bhupati) came to home to solve this for many times. As per him he says he has solved all problems, line is fine and all. But still the problem persists. On July 6, 2009 he comes and says it is not working with my modem. It works with BSNL modem. Infact he was person who had setup same modem when new line was taken. It was working fine. I have two modems both of which were working fine with Other service provider like Airtel.

Not sure is it just a way to get out of problem or not ?

3) Besides this I am in touch with Mr. Nageshappa, Mr. Manohar and Mrs. Malini

Can you please help me in getting this problem isolated and solved, because all time i talk to people they have their own execuses for internet not working.

I was able to use connection only 15 days since the time i have taken connection. I am unnecessary paying rental. Besides these i have to run around here and there to get problem solved.

So last option i have is to approcah you. Hope you would be able to help me in the solving problem.

If it does not solve, I will have to go to consumer court and cancel connection.

Regards,
Hardik Kothari
Mobile: +91-[protected]

My telephone land line No. 23480716 is out of order since Friday, 10th July, 2009. On-line complaint has been lodged bearing doc.no.0784. but so far no attempt has been made to attend to my complaint. consequently, my broadband line is also not working, which is out of order for four days. kinldy attend both at the earliest.

R.S.Ramesh
23480716

Dear Sir,

The outgoing calls from my telephone (no.[protected] has been barred. The reason told is that we have not made the payment due.

However, the last bill (no. [protected] dated 07.06.2009) for an amount of Rs. 451 was paid by me on 20.06.2009 at the BSNL consumer centre in Ganganagar. It was paid well before the due date of 30.06.2009.This was the first bill that we received after changing our house.

I request you to please register this complaint.

Thanks and regards,
Jyothi Soman

My phone is not working from the past 5 days. i cant call the customer care also. how can i rectify this problem then i have booked the Broad band connection also it passes the 2 months i didnt get any connections i dont know when i will get it. pls help me out.

Dear Sir/Mam,

My telephone is not working (no outgoing and incoming) . Request your goodself
to send Lineman to please rectify.

My telephone no is[protected]

Thanks in Anticipation.

Rajiv

Its been 3 weeks that my phone[protected] is not working .We registered the complaint 3 times and every time without rectifying the problem, they remove the complaint.We also talked directly to the person who comes to rectify the problem.Every time he says that he will resolve it but does nothing.

Now what should we do to make our dead phone into a working situation?

dear sir/madam. [protected]
i got line problem since 22 days, i tried a lot to conttect technical support but i cant get it..coz de number like 1502, 1504 is enable to get a line but i book a complint through a 1500 several time, every one gives de othre's number u contact ths.finally we decided to cancell the connection whch line connection we got since frm 11yrs, but one executive cenvens as tht we will solve it in day..
thn we came back. but it take 3 days..even thou our broad band connection is not working properly still, frequently its connection is gettng brakedown like server not avilable and the connection is not fast like earlier whch we have...
sir please rectify the problem and solve early asposible..
hope tht so
thank u
akbar[protected]

Hi
i am pravallika actually i have broadband plan from last 6 months.i told my telephone echange to convert 250 plan to 750unlimited plan last 3 months back i didnot received any broad band bill from last 3 months he told me to use broadband from 1st of sep by that time plan will be converted .i came to know that he didnot change to 750unlimited plan now he is saying i forget to do that i am sorry pay the bill for this time i got bill 10, 000 how to slove the problem plz tell me ...what kind of action should i take and for whom should i complaint about him plz help me to solve this problm

Right now I had provided with willphone which is giving frequent problems. My phone No. is[protected]. Right now no incoming and outgoing is there. Ocassionally outgoing will be there for few seconds and disappears while talking itself. I am facing hell lot of problems with your willphone. I am asking for cable type land line for the last two years to K.R. Puram telephone exchange but there is
no response from their end till date. I want to go for broadband also but because of this will phone I am not able to go for broadband. My present willphone works ocassionally only even then receiver always complaints that matter is not clearly audible. How long I have to wait with this willphone.
I am staying in Akashnagar, Doorvaninagar Post area. My neighbours who stayed in the next cross of Rajarajeswari layout people have got a P&T line whereas I do not have a P&T line. I had already waited for 2 years even then no action has taken from your Kr Puram exchange to provide P&T line.
This is very very bad on BSNL's part. Please look into the matter and resolve the landline phone problem and give a permanent solution. I was frustrated with your services totally. No one lifts the phone itself when we want to lodge the complaint itself.

G.V. VENKATA RAO

I disagree with some of the above comments. BSNL has been responding to complaint in rreasonable time.

The cables connecting my telephone 22861712 and a few other houses near mine were damaged because of the fall of a broken tree branch on them on Sunday[protected].

On complaint from me doc. 1355. one of the lines man was on the spot to assess the damage. He has gone back to the local exchange to report and arrange for the new cables to replace and rectifie the damage. I am confident the work will be completed in a coupl of days.

pgk murthy

BSNL Landline No:[protected]

I have gone up to the office in Cox town (near gymkhana ground) for 5 times in the last 2 months and have complained that there was a lot of disturbance and cross talk, now no dial tone. No body, I repeat no body has even bothered to have a look into this.

However, without fail I am getting a bill every month for rental charges and no calls made. It is a shame to call this a government organisation.

I want to make it very clear that I will not pay a penny towards my bills and I want this number to be disconnected immediately.

The staff at the office have a lot of attitude and think they are kings and the customers are slaves. I have never seen a pathetic firm like this anywhere else.

Your's very dissatisfied.
Gopal Krishna