BSNL Broadband Connection — FREQUENT FAILURES OF BROADBAND LINK AND NO RESPONSE FROM CUSTOMER CARE

Address:Nagpur, Maharashtra

Dear SIR,
Our Broadband connectivity is having frequent failures in spite of repeated requests and complaints.The underground cable network and connections thereof outside our premises has not been executed properly.The authority blames the contractor for inferior work.And , contractor never turned up to set right the faulty works.More over the rental charges are recovered even for the period for which the broadband connection is not working.The phone assigned for complaints "198" replies that the complaint has been registered already in case of repeated complaints against repeated failures.This is happening since the authority has replaced overhead service lines by underground cables.Expecting early action to avoid further losses due to frequent link failures.

THANKING YOU

YOURS FAITHFULLY.
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BSNL Broadband — No proper connectivity

Respected Sir,
I have BSNL Broadband connection of Rs. 250 p.m. From past few months internet does not get connected from evening 6:00 pm to night 11:00 pm and from morning 10:00am to afternoon 1:00 pm .These are the hours at which I need internet the most for my college projects which are to be submitted within the prescribed dates. So I, resident o[censored]lhasnagar 3 request you to kindly look into the matter at the earliest as I am in big trouble because of no proper connectivity of internet

Broadband Connection — Frequent failure of Broadband connectivity.

I am using the Reliance Broad band connection for the past 1 year approximate. Frequently we have the connectivity problem and even after complaining to customer service the problem is not yet rectified permanently. Frequent failure of connectivity is serving my purpose of taking broad band connection.

contracter — about broadband connection

dear sir/ madam
This is aman bansal from meerut. I have a complaint for broadband connection. we r applying many times for that and many times i contact at airtel office meerut. always one of your agent come and says that he will arrenge that but after that i can't get responce. Many times i make call to costumer care center and i also got responce from there. Wnen i speak there a officer ended my call by saying that he will call back within 30minutes, but yet today i never get his call.
when i contact meerut office there was not a good responce and not a good behaviour by the owner of that office. there is a broadband connection is working just 100 meter far from my home but i can't get that connection.
u tell what i do. plz gave reply to me i will waiting.
thanx for seeing my complaint.





aman bansal
[protected]

BSNL Broadband Connection — Delay in getting the broadband connection

I had applied an application for the broad band connection long time back in puthencruz exchange in my number ([protected])but till date I did not receive the connection. When i enquired about the complaint i got the informtion that my connection got concelled with out any informtion.
Please enquire about this and make necessary steps to get a connection

Suresh K.B
i has applied for the BSNL broadband connection on 5/5/08 on my no.[protected]. i am from Bhavnagar district of Gujarat.

plz help me on this. BSNL employees seems to be least bothered.

BSNL — CONNECTION FAILURER

I HAVE A BROADBAND CONNECTION OF THE SCHEME OF RS 250 PER MONTH OF BSNL BROADBAND INTERNET LINE. BUT FROM LAST 20 DAYS I HAVE LOST CONNECTIVITY AND I HAVE COMPLAINED NEARLY 10 TO 12 TIME ON NUMBER 1500 GIVEN BY BSNL BUT EACH TIME THEY TAKE COMPLAIN AND DOING NOTHING I HAVE GOT SOME OTHER NUMBER OF HIGHER AUTHORITY FOR COMPLAIN BUT NO BODY TAKING THAT PHONE AND EVERYTIME I HEARD RINGS ONLY... WHAT I HAVE TO DO NOW ... WHERE I HAVE TO COMPLAIN...
sir, my broadband connection not working properly so solve my problem as well as soon, thanks...

BSNL Broadband Connection — not able to view usage details

instructions required to monitor my broadband usage as it is limited to 1.5GB in a month

BSNL Broadband — IRREGULAR CONNECTIVITY

REGULAR CONNECTIVITY PROBLEM SINCE DATE OF INCEPTION IN JUNE 2007 AND DESPITE OF COMPLAINING IN LOCAL AUTORITIES SEVERAL TIME, NOTHING CAME OUT.

Bsnl Broadband Connection — Not providing Broadband connection

I applied for broadband connection vide registration No.DDR/BB/H9/08-09/0269 dt.4-9-2008 under Calcutta Telephones. Till date they have not provided the connection inspite of my repeated verbal request. As discussed with the concerned SDO Telephnes, there is certain constraints in the line so they are not able to provide the connection whereas BSNL Calcutta telephones frequently advertise in various media regarding providing boradband connection.
The connection is necessary for discharging my official duties. Any help in this regard is fervently solicited
Hi..I am Anil Kumar& am very old cutomer of BSNL Broadboand..The only problem i face with BSNL broadband internet connection is am unable to view the usage details &it is very annoying because i dont know how much am i using & in the bill am being charged more coz am exceeding the limit. So kindly look into the issue & fix it. When i try to open the bbservices.bsnl.in it says page cannot be displayed. SO fix this issue to the earliest.
yes this is true

dataone — BROADBAND CONNECTION

I have BSNL DATA ONE HOME PLAN UNLIMITED (@RS.750/month)

connection. BSNL Provide 256kb/ps for this plan. As i am getting the

downloading speed of 30kb/ps which is not as per my plan.

Help Me.
256 kbps by 8 (octet) )= 32 KB/Sec (MEANS BYTES not bits).
So your speed 30 KB /Sec is good and normal for your plan .
A byte was also often referred to as "an 8-bit byte"
http://en.wikipedia.org/wiki/Byte
repected sir, I
Ihad taken bsnl broad band coneection and it is for my home appliction and usage is limited 1.5 GB so it is necessary to cont watch o[censored]sage that is bsnl not provid regularly. broad band speed starts from 256 kbps but it is possible early morning only.
so take necessary action
my tel. no.-[protected]

BSNL Broadband — No proper response for broadband internet connection not working

I purchased BSNL broad band services last month . One month it worked then problem started. Error no 815 occures frequently i.e. remote server is not responding contat your service provider. I put up complained through call center. Complaint no is 260430.They gave some telephone nos like 26334480,[protected], 25459004, to contact for technical solutions. These nos not responding.not lifting the phone, not anwering properly. not guiding customers, not providing any solutions only passing the buks. Last 7 days no body cares to resolve the problem.
I am repenting . Since I am a senior citizen I cannot often go to there offices frequently and solve the problem.
I want to surrender the equipment as it is not functioning . Is it the way BSNL is caring for customers. Only advertisements will not work . Employees of the BSNL have to change their attitude and help the customers.
The day is not far away when BSNL will loose his business due to poor management and lack of providing good and efficient services.
A frustated sinior citizen.

BSNL Broadband — Night Usage No responce

BSNL BROADBAND KA PLAN 500 NIGHT USAGE FREE KA HE
ABHI LAST 1 MONTH SE JAB BHI RAT KO ME NET CHALU KARTA HU TO CONNECT NAHI HOTA HE JESE HI NIGHT USE FREE KA TIME PURA HOTA HE AUT NET CONNECT KARTA HU TO HO JATA HE JO KAHETE HE COMPNY VALE VO KARTE NAHI HE
HAMKO FECELITIS NAHI MILTI HE JO BOLTE HE WO TO USKA KYA MATLAB HE
JO DIYA HO PLAN ME WO CHALNA TO CHAHIYA NA

COMPLAIN KE LIYE CALL KARTE HE TO KOI CALL RECIVE NAHI KARTA
KABHI KABHI AESE BAT KARTE HE JESE HAMARI GALTI HE
i to facing the same problem as jivabhai kuchhadiya
Sir
i have got bsnl broadband connection on january 2009.till date i have come across several network problems.i was in the 500c plan in which unlimited downloads is free from night 2-8. the connection speed was really very very slow. really I am a college student and i was to perform several projects from internet but due to the connectivity or low speed during night i was unable to complaint it so i request you to take the necessary steps to over come this problem.
thanking you sir

BSNL Broadband Connection — query on unbilled amount of BSNL Broadband connection

Is there any way to find the unbilled amount of BSNL Broadband connection? please let me know..

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