[Resolved]  BSNL Broadband Internet Connection — Broadband connection Excess charge

My exhorbitent Internet bill no: 12492191 on the month of October was Rs 3708.I have given a written complaint on 18/11/2007 but no action taken.
from
M.Gopakumar, Iswarya, olayil, thevally.p.o, kollam-691009
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Aug 14, 2020
Complaint marked as Resolved 
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internet scheme-free download games which we are not interest to continue so plese deactivate my scheme of down load gamesfree.my phone no-
[protected]
m-[protected]
i also had an exhorbitant bill of Rs 3560 in the month of april. i am using the 500rupees broadband plan. since it was told that there was unlimited use during the time interval from 2AM to 8 AM, i downloaded many things during this time. but money was deducted for this use. i am from a middleclass family and my parents cannot afford to pay such a huge bill. i was heartbroken to see this. bsnl, please provide me some allowance because justice is in my part.

BSNL — Broadband internet service

UID-938,Phone No 2800061 , Error massage-619, complained many times at Duliajan telephone office, but could rectify the logging problem till date,
Immediate action please .

BSNL Broadband — payment of bill even phone was dead for more than 10 days.

Respected Sir/Madam,

We are charged for the amount of Rs 1100/- for the one month. my contact number is[protected].
This number was dead for more than 10 days and still we have to pay the whole month charges for the service which was not provided to us.


Please do something. however we have depostided the amount as we need the connection for our internet facility.

I have also emailed this to higher department but still they have not waived any amount.

Regards
Vishavdeep Singh
[protected]@gmail.com
I am using broad band unlimited plan with 650/- per month. The problem is with net speed, I complaint the last 2 months back and every time when I call to JTO, he is replying that your problem only we are working. Please suggest me what need to do. My number [protected]
TO
BSNL broad band
Krishnagar
Dear Sir,
I am a user of Land Line [protected]& connected with Broad Band . Due to some unavoidable reason I am not able to continue broad band & Land.Line .
kindly disconnect & adjust my Bill till 05/04/2010by my security deposit. I will not use Broad Band & Land Line from 27/09/2010 . If you will send Bill from 01/09/2010, I will not able to pay Bill . Kindly take quick necessary action .

With regards,
Rati kanta Roy
Vill+P.O-Asannagar,
Dist-Nadia, Pin-741161.
1 minutes ago by pritam200 [send email]
TO
BSNL broad band
Krishnagar
Dear Sir,
I am a user of Land Line [protected]& connected with Broad Band . Due to some unavoidable reason I am not able to continue broad band & Land.Line .
kindly disconnect & adjust my Bill till 05/04/2010by my security deposit. I will not use Broad Band & Land Line from 27/09/2010 . If you will send Bill from 01/09/2010, I will not able to pay Bill . Kindly take quick necessary action .


With regards,
Pritam Mallick
Vill+P.O-Asannagar,
Dist-Nadia, Pin-741161.
Date : 04/09/2010

To, The Commercial Department
BSNL Perintalmanna Br.
[protected][protected]--------
From,
Mohammed Mustafa Arabi
Tel. [protected]
Dear Sir,
As per My request for a Broad band connection, you had been given a connection in the month of April 2010, but since the day it was not working properly, as per my complaint your service engineer from Kizhatur exchange who tried to rectified several times, but he could not solve the problem, finally as per his advice I made a return complaint to cancel the connection. that complaint I submitted in Perintalmanna customers care division, I paid the bill for 3 months, even without connection and price for modem also.
I given back the modem which I purchased as per his instruction to Kizhatur exchange on July 2010. still the bill are coming that’s why I didn’t pay last 2 months bill, now BSNL disconnected my telephone, when I asked kizhatur exchange He said I will check commercial department, that’s only no any positive result from his side yet.
This all problem created by Kizhatur exchange technical service engineer, he said I will make a report to BSNL to cancel your broad band connection because of error in connection.
Therefore I hereby request you kindly refund the amount I spent initially, and reconnect my Telephone.

Thanking you
CC - To,
1. BSNL Branch Manager Perintal manna
2. SDO Melattur
3. Kizhatur Exchange
4. BSNL Head Office Malappuram
Respected Sir,
In above reference I did 3-4 times call for broadband connection, but every time giving telephone number of another person. First I call on mobile no.[protected] then he gave me another mobile no.[protected] and he told that he will come soon but still now nobody came to my house for connection. I am a engineering student so like irresponsibility of your department I thought at starting stage before connection the service is very laziness then after connection what will happen about service. So refund my advance money as early as possible and so I will try for another company broadband connection.
This complain is regarding the activation of GAMES ON DEMAND on my internet connection..I recieved a call from BSNL customer care and i was informed that i can play free online games for 1 month(august).and later i can activate it for further use..
But without my willingness, GAMES ON DEMAND was activated and bill of RS 200 is being charged along with my regular bill.i logged a complaint 2 months earlier, but no action has been taken...even this month i recieved high bill.
Kindly help us out...
Thanking you,
S.K.RAOUFUDDIN
[protected]
C-26/1, DRDO township, Kanchanbagh, Hyderabad
Respected Sir
I the undersigned senior citizen of Aurangabad residing at Sadatnagar near railway station humbly requesting your honor kindly look into the matter that my LANDLINE under mentioned above i.e.[protected] is not working since more than three months, I have already booked the complained many times by telephonic and personally to SDO, near silk mills colony Beed by pass road Aurangabad but due to negligence of staff members by telephone not yet in used. further It is to state that I have paid necessary charges of Rupees 1100 Hundred for Broadband purposes but it is also the same instrument is not received by me uptill now. I am regular customer of your department by paying the necessary fees.You are requested to kindly do the need full and issue me the instrument at the earliest please.
Thanking you
Yours faithfully
SYED ALI SYED MUZAFFAR ([protected]@GMAIL.COM)

BSNL landline-broadband connection — Broadband connection not given even after a lapse of 6 months

My BSNL landline number is 24860294. I applied for this connection during November 2010 and the phone was installed in my house on 28.01.2011. Till date the broadband connection is not working despite various complaints, I get complaint number that is all. Still worse is the attitude of of the employees expect atleast Rs.200/- per visit to the house three or four person come when complained, does not rectify the fault but expect money.

The very fact that I applied for broad band connection some time November 10 and till date no connection speaks volumes of the service of the service of BSNL. It is high time that BSNL be privatised on warfooting basis it the public at large is to benefit. Only Airtel providing broad band connection. Their service is good but they play the trick in the bill. Suddenly the customers are charged excess for the service they have not used. For customers is a choice between the devil and deep sea (ie., Choice between Airtel and BSNL)

Your truely
P.S.Mahadevan

BSNL — Late for broadband connection...

I have applied for broadband connection in bsnl offfice.I didnt get connection till 2 week.So i need the connection as soon as possible.My bsnl landline number is [protected] and my mobile number is [protected].Please reply for my complaint please...... please............
SIR OUR BOARDBAND CONNECTION IS GIVING VERY SLOW SPEED PLEASE INQUIRY ON IT IT JUST GIVE 20-25 KBPS IN AN UNLIMITED PLANAND OUR LANDLINE IS DEAD SO PLEASE ALSO INQUIRY ON IT phone no. is[protected] chandigarh
THANK YOU
BSNL is the worst internet service provider of the nation. i am using its broadband service from last year in jharkhand at ranchi last week it was disconnected on the ground that one month bill is pending and this so called new rule is regulated from this month as the working of whole BSNL office has been shifted to KOLKATA FROM JHARKHAND so they dont know anything regarding this.
there have been link fail problems always in bsnl but after they have connected the broadband(i.e after the payment of bill) i dont know what has happen to it . the speed of the internet is even less then that of their employee and at 1 minute it will get disconnected for 10 minutes
My phone No-[protected] there is no one to see to the complaint and there is no response from the customer care department, and interestingly they will still charge the bill even though the broadband is not working at all practically, even while writing this complaint the link failed for three times.

Bsnl Broadband Connection — INTERNET IS CHARGED

On checking the online bill i got to know that my free usage which is form night 2:00 to morning 8:00 is being charged.

I was on plan of night free usage but, without any intimation they started charging for the same.I want a proper answer for the same.

Regards
Bharathi

Indo Thai — My Broadband not working

My airtel Telephone No. is[protected], my brodband not working last 02 months,
several complaint but its not repairing by your good office,
Kindly start as soon as possible

Yours faithfully,


(Deepak Pachori)
House No. 10, Sanchar Nagar
Krishi Upaj Mandi, Damoh Road,
Jabalpur (MP)
mob. No. [protected]

BSNL Broadband — Not providing BSNL Broadband connection through 2 months passed.

I am having BSNL land line [protected]. I had applied for Broad band connection on 25/05/2012 .Though 2 months have passed, but I have still not been provided Broad band connection. I reside in A-Zone, Durgapur.

BSNL — BB Internet Connection

BSNL BroadBand Internet Connection is not working for past 2 days..no proper service no proper reply..i am unsatisfied with BSNL.

Bsnl Broadband Connection — BSNL Broadband Connection

have a BSNL Broad band Connection Internet Was Not Working From 3 years i give a application for cancel broadband they tell that the next bill is come but the Billing IS on And On. I never Use this But Billing is Not Stopped And They Are Not Accept The Closing Application Latter. and now he give a notice
respected sir speed up to 1GB in 625/- rupees are ok but after going to be so slow...

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