ADVERTISEMENT

[Resolved]  BSNL — Broadband not working

Nobody is attending to my complaint of BSNL broadband very unstable and noisy fixed line of number[protected] since last 12 days ,

I have taken BSNL broadband for my phone number[protected] recently 12 days back. The issue is mostly it is not working. Its speed is also very slow and it gets disconnected again and again.
I have also logged a complaint for noisy telephone line many times but it is also didnt get resolved.
I called up 198 , 1500 many times but the customer care executive doesn't pick up the phone. The customer care executives never picks up the phones in yamuna nagar haryana.

I have logged many complaints with automated system like complaint number [protected] , [protected] etc , their status changed to resolved without resolving my isssues.

Called the Nodal officer but they are not picking up the phones even at[protected].

Pls help to resolve both my landline and broadband problem. Also request you to guide yamnuna nagar BSNL to pick up the phones and resolve customer issues urgently.

Rgds
N D Parashar
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  149 CommentsShareTweet

Comments

Dear Friend.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.

Be particular about your problem(Error/Error Number).

Regards to All
with reference to my land line no [protected] i have complain many time at viramgam office regarding not working of my bsnl broadband, as told by JTO mine id has got corrrupted i request u to please reset my id and send it to my mail id.

regards
manvendra singh
Sir, recently in the month of Jan. 2009 our office has taken broadband connection i.e. 250 kb. after one month the modem was giving problem. i have complained the concerned officer in LB stadium. he advised to go to telephone bhavan. Sir ours is a govt. orgnsn. so far no person was came here to recdtify the modem. in this regard, i request you to kindly rectify the modem. as we are not geting the new modem speed. we are using old one and the bill is getting no one.. pl. rectify modem and send immediately the concern person.[protected]
ADVERTISEMENT
mera brod band nahi kam kar raha hai
taken new BSNL Broadband connection, in day time internet work fine but in night after 7 to morning 7 inter net goes down.required help!!! my ph [protected]

BSNL — BROADBAND IS WORKING

MY CONNECTION IN NOT working proply .it usaly disconnect after and after few mintus .but there is not hearing .please solve it.
My no.[protected] in which internet broadband connectivity given is not working for Past 10 days..Please rectify immediately.
My broadband connection is not working since i have got, except of few hours.I have complaint to various concerning officers but all remained vained
plese send my bill detail my no 264280
I have applied for bsnl broadband connection under the name SH.SANJAY KARANWAL Tele. Exch. Shastri Nagar, Meerut in the month of MARCH and have no got it done till now due to the unavailability of modems.so i request the addressed official to do as needed as it is really a bad mark on the name of the company and cause of customer`s dissatisfaction...I also complin many time still i didn't get any response till now. I would be gratefull if you take action against this complain.please sir help me .

my contact no. is : [protected].

BSNL — not responding my bb connection

BSNL Broadband Complaints - not responding my broadband connection
View all BSNL Broadband complaints
BSNL Broadband

not responding broadband connection
after applying for a broadband connection from my phone [protected], i am also supplied the necessary user id and password through my telephone two weeks back. i have also completed the necessary installation work few days ago, but since then i could not connect the broadband for a single time.every time it was shown error that is phone line besey i have already docketed a complain and i shall get the connection as soon as it will start it's normal function. so i am forced to use the slow bsnl dial up till now. i am confused. please help.

BSNL/Broadband — Broadband did not work even a single day! No one to attend.

SIR I AM Sanjay Kumar Tiwary my phone no is[protected]

My boradband connection is recently installed. The technician could not connect to internet while configuring modem on 11th April 2009. He said it will be done from server side and i will get it in next 4 hours. That never happened.

I tried searching on the net and i could see that it should be a problem related with DSL link not being stable. Could some one from BSNL act on this compliant and send some one to correct it.
Its being last 5days the broad band not working even i have given compalint on 23rd April, still they have not come with a solution.
My bsnl braoband speed is too low.It ofent gets worse there are no action being taken by the authorities.
I simply want some proper steps to be taken.Thnxx

BSNL Broadband — advance amount paid & yet now i had not received the connection and no response from the exchange

past 12 04 09 .i had seen a mela regarding bsnl broadband. they told if we are paying amount of rs 500 means i will be reciving connection within 1 week.but till now i had not recived the connection .regarding this i had ranged up many times but there is no respones from them .so kindly remainding you to give connection as soon as possible hope that this mail will respond me .



SATHISH .N
CHENNAI FORD

BSNL Broadband — not able to get wireless connection

sir/madam,
i had applied for the bsnl broadband about a month ago, i had also applied for type 2 modem which enables me to use wireless network in my laptop, after about a week one technician along with another person came home and installed the internet and after installing demanded Rs 300/- but we refused to give them the money as they are getting paid by the company for their work .later i realized that i was not able to get connected to the wireless network, i tried several times calling up the customer care but could not succeed then i called up the local helpline and they told me that the modem itself is not proper so they will be sending a technician but so far nobody has come, also the technician`s name Mr Rajendran that they told they will be sending happens to be the same person who had demanded Rs 300/- initially .now neither the customer care people nor this technician is responding to my calls .please take a note and save me from from the greedy staff of your company . kindly give some solution.

BSNL Broadband — Phone & Broadband not working

Phone and broadband not working
I was a using a bsnl broadband unlimited.my landline phone, i keep the phone like no dialing type.
but they charge for the dialed nos . i suprise to my bill.
i called to toll free 1500.but had given a number .which i dialing, has not pick the call .i do not why??
I was a using a bsnl broadband unlimited.my landline phone, i keep the phone like no dialing type.
but they charge for the dialed nos . i suprise to my bill.
i called to toll free 1500.but had given a number .which i dialing, has not pick the call .i do not why??
Sir,
My landline number[protected] is out of order since lat 05 days. I have alredy given complaint through IVRS. Docket Number 492539. Nobody attended till 01/06/2009. Please attend and rectify as it is very much essential for my sick parents at Kolkata.

S.BASU
ASSISTANT ENGG/ SIGNAL & TELECOM/CONSTRUCTION/ RANCHI
SOUTH EASTERN RAILWAY
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    Bharat Sanchar Nigam [BSNL]
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    14981
    Pending
    0
    Resolved
    6018
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View Full Information
    ADVERTISEMENT