[Resolved]  BSNL — slow speed of internet through WLL

Sir,
I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.
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Aug 14, 2020
Complaint marked as Resolved 
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my internet wll connection auto disconnects after every 2-3 minutes please provide me a solution.
wll serves is not good no speed serfing brazing nadownloding toooooooo solo sepeed
toooooooooooo solo speeeeeeeeeeeed wll serves

bsnl landline internet — page error

the usage page is not at all opening...since 2 days...the main dataone page is opening i know my password...and id..
I got a BSNL WLL connection from Puthencruz Exchange from 01 Aug 2009. Since installation I have never been able to stay connected to the internet for more than 30 minutes, the connection gets lost withing 2 to 30 minut's time. It's a blue Dibha (Huawei ETS 1201 FWT modem).

The problems are :-

(1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
(2) Error message 'Wireless device does not exist or unavailable'.

BSNL guys are not going to tell you the truth that their product and services are cheap but worthless and incompetent !! I'm gonna throw the modem very soon !!
Even i got a WLL connection from BSNL, but the connection is very slow, but i asked him for broadband connection, because of remote area they provided WLL connection.From few weeks am facing the below problems:

(1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
(2) Error message 'Wireless device does not exist or unavailable'.
BSNL WLL FWT (HUAWEI MODEM ETS1201)

NETWORK PROBLEM

Dear BSNL,

I happen to be an unfortunate subscriber to BSNL HIGH SPEED internet through a WLL FWT device. I got one with effect from 01 August 2009. Since then, I have been behind the GREAT BSNL people (Puthencruz Exchange and Ernakulam Centre) with my problem – frequent disconnect – i.e. I use Windows Vista on my Acer laptop. I have installed the modem successfully with desired drivers and application software supplied – Huawei Mobile Connect. I have also got connected to the network through the said software. However, my internet connectivity gets “disconnected” very frequently, i.e. @ 5-10 minutes. Then, I have to unplug and reconnect the modem to access the internet again!! A message, appears every time saying that – Wireless device does not exist or unavailable. This problem is persistent since the beginning and I have even tried an external aerial to improve the signal strength. I have also got my device (modem), replaced, once, assuming that it’s a hardware failure. Still the problem continues to appear, in spite of consistent signal strength (as it appears as ‘bars’ on the Huawei Mobile Connect window).

I have taken the whole set of devices to my parent Exchange (Puthencruz) and Ernakulam Centre (where the big tech guys are put up-as per Exchange fellows) as well, but of no use.

I have the following questions in my mind:-

1. Does a BSNL FWT (make-Huawei modem ETS1201) work with Windows Vista?

2. Does BSNL FWT provide uninterrupted internet access? If not, how frequently one has to reconnect?

3. Does separate Huawei ETS1201 modem drivers exist for Windows XP & Vista?

4. Does one have to be nearer to the Exchange for continued connectivity? How far one can move within the accessible area?

5. Does BSNL have any customer CARE programme on their agenda? OR Whom to approach for a reasonably satisfactory technical support?


MC Binoy
WLL (BSNL[protected]
Mob - [protected]
I also had the same problems. Actuyally I planned to switch to Asianet, because of the very low speed. But, I tried changing the computer/phone to a different room, where I have much open space and which is near to a window. (earlier place also all the lights on the modem were on showing the best signal quality). Now, in the new place, I am getting very good speed and un-interrupted connectivity.

One more pont. During the initial days, I also struggled a lot with the authorities but could not get an amicable solution for the disconnects. I myself debugged the same and found out that the USB cable they provide with the modem is of 3m length and by replacing the same with 2m cable has given me un-interrupted connectivity.

Try the above options - Mostly it will help you.

regards...Noushad
meri samasya ye hai ki aye din wll net mai problem rahati hai kuch bhe download karo to ho hi nahi pata hai wll ki speed 230.4 kbps hai lakin 20-30 kbps ki speed hi mil pati hai. kabhi to network problem ho jati hai 4 din tak band rahta hai net connect hi nahi hota .
please is samasya ka koi hal nikalia.
chenge my wll pone and connect new landline for take internet connection this plan
Sir,
I have got BSNL connection for around three months. And the speed was really good the other days.But today my net is working really slow.please do something sir.

Internet through BSNL land line — Internet speed is not ok

Dear Sir,
I am using internet through my BSNL land line connection. From last three months the speed of Internet is not upto the mark. Every time I am facing problem of speed. In login there is no issue but the speed is not comming.
I got a BSNL WLL connection from HARIPAD EXCHANGE IN OCTOBER 2009. Since installation I have never been able to stay connected to the internet for more than 30 minutes, the connection gets lost withing 2 to 30 minut's time. It's a blue Dibha (Huawei ETS 1201 FWT modem).

The problems are :-

(1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
(2) Error message 'Wireless device does not exist or unavailable'.

BSNL guys are not going to tell you the truth that their product and services are cheap but worthless and incompetent !! I'm gonna throw the modem very soon !!
i am using bsnl wll phone connection for internet.the speed is very dead slow.it does not go beyond 2 kbps.
it also automatically disconnects.it is very slower than a landline dialup connection.
pls help to make it better...
Sir,
I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.this is my land line number[protected] so please fix this problem as soon as possible
Sir,
I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.this is my land line number[protected] so please fix this problem as soon as possible

BSNL — Interrupted WLL internet service

Sir, I have taken a Wll internet connection having no [protected] in Nov 2009.But unfortuately I was unable to access internet facility last 10 (Ten) days.I have complaint in our local telephone exchange many times but nothing happend till now.Unfortunately they interrupted my service more than 10 (Ten) hours a day.

So ,I informed you to take necessary action as I get proper service in future.
Thanking you.

Your's Faithfully
Subrata Kumar Nath
Vill-Bamunpukhuri No 2 P.O.- GhatuaDist _Sonitpur (ASSAM)
Ph.-[protected]
I too experiance the same problem... All the time they are saying it is a server problem, we will recover it soon..i am ot satisfied.. it get disconnects often and the speed is very slow... authorities can take necessary action..
I am a WLL highspeed internet user .I am facing a problem of frequent connection failure @ some times..
Exept in 10pm to 6am...
Hi, I have recently subscribed to bsnl WLL high speed internet connection, after using for 5 minute I got an error 797 and then I have to reconnect the USB and dial again to get the internet, now I get error from the PC that the USB device is not recognised, what to do?????????????????????????????????????

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