[Resolved]  BSNL CellOne Excel Prepaid Mobile Services — Not getting the Incoming Call Facility

Respected Sir,
I am Ram Chakraborty residing at 150, Bidhan Sarani, Kolkata- 700 006. I am a regular mobile user of BSNL Cell One Excel Prepaid services since 2006 to till date. My mobile no. is [protected]. On 09.12.2008 grace period of my mobile services was over and automaticaly incoming call facility of my mobile was withdrawn. On that date I had been recharged my Mobile at 3.00 P.M. After that I am getting the Out going call facility but not getting the incoming call facility. Sir sorry to say that regarding this matter near about 15 times i was contact with Customer Care on this no.[protected] but no body can make surity regarding this problem. Plase look the matter as most Urgent.

Thanking you for co-operation in advance

Your's faithfuly

Ram Chakraborty
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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im lossing my amount everyday..wen i recharged ... plz delete all services(like alerts job, jokes...etc.) for my idea no:[protected]
My phone was connected only 20 days ago. my phone is not working now.i have complained, 5 times then next day it is working, then after 2 days it is not working again, i am suffering with this same problem. then why should we take BSNL landline service.i am sorry to say, that i do not satisfied with BSNL landline service.please retify this problem soon, and in future i should not suffer with this problem.my phone NO:[protected].

BSNL — Regarding return of my cell one mobile account balance

Respected Sir,

For your kind information, i am informing you that during 11 and 12 Aug 2010 my bsnl 2G service is by default converted to the 3G service (according to bsnl customer care). I am using Rs. 300/- monthly free local calls own network service but due to bsnl internal network or other service problem my local call charges become Rs. 1/local call and therefore i was losed Rs. 30/- (approximately). NOTE : Moreover when i was contacting with BSNL customer care, my call charges was Rs 1 per minutes.

Regular correspondence with bsnl customer care currently my free local call service is active but my account did not credit with Rs. 30/-. I did contact through email with CMD-BSNL, Customer Service Centre -CM (General Managers) etc. many times but i feel that they is not interested to consider my complain.

So please as soon as take appropriate and immediate action on my complain.

My BSNL complain number is- 6296826
Mob. No. +91-[protected]


With kind regards

Amit Nautiyal
To
The Chief General Manager,
BSNL Mobile Service (Pre-paid),
West Bengal Circle,

Respected Sir,
I am Kingshuk Mohanta of Krishnagar, Nadia, WB. My cell no. is [protected]. After the end of validity of power pack facility (Rs.324) on 16.9.2010, I recharged my cell with same (Rs. 324) on 17.Sept.2010. But it is very wonderful mater that my cell recharged and validity extended upto 26th Dec.2010 and get talktime value for Rs.70 as usually. But, my call charge turns into 90 paise per call in stead of 05 paise per call.

So many times I complained to the BSNL Service Centre (No.[protected]). My Complaint recorded as Docket No. 6061757. dt. 18th Sep 10.
Beside this, I remind them to look into this regard. But, nobody gave asurance about this and did not solve.

Now, I request you that you solve this problem and awaiting for your necessary action for which I can get the call charge @ 05 paise per call.
Thanking you.

Yours faithfully,
Kingshuk Mohanta
Krishnagar, Nadia.
You wrote I did contact through email with CMD-BSNL, Customer Service Centre -CM (General Managers) etc. many times but i feel that they is not interested to consider my complain.

Perhaps you are right. Untill CVC (Chief Vigilance Commissioner of India) initiates action against retired CMD for inaction, protection of corruption, these Corruption Managing Directors shall be deaf, dumb, and blind to complaints and even corruption complaints.

Reason: They want salary, They love salary, they work for salary, they want post retirement benefits, they want post retirement jobs. Right or wrong ask Kuldeep Goyal retired with bribe CMD of BSNL.

BSNL — NOT GETTING INCOMING CALLS

MY BSNL LANDLINE TELEPHONE[protected] IS NOT GETTING ANY INCOMING CALLS. I HAVE FILED A COMPLAINT ABOUT THIS WITH BSNL CUSTOMER CARE ON 4th NOVEMBER 2010, WITH SERIAL NO. B-746. BUT NO ACTION HAVE BEEN TAKEN TILL NOW.I KINDLY REQUEST YOU TO RECTIFY THIS AT THE EARLIEST.
mobile no [protected]/bsnl/sim/not getting incoming call but getting outgoing. what is the problem.
I was recharge through online payment 31.3.2011 Rs.220. Still not credit our prepaid account, But amount is debited our bank account. my mobile no.is [protected]
Dear Sir,

My prepaid bsnl cell number is [protected] my PUK is blocked so which type they open? help me or give me PUK code
i palash audhya holding bsnl 2 G plan with micromax data modem, No is [protected] it is belonging from near about 1.5 years, it is installed to siliguri, now i am at madhyamgram before april'2011.it is facing the mazor problem form on date when i have live at madhyamgram to connect 2 G internet. here is very poor tower of you, i am already Rs.175 2G plan, but i do not surfing the said plan for your poor tower.i request you kindly solve the problem and avoid left your connection.

thanking you
sir my name is jagtar from dist faridkot, punjab my sms sent sevice is why in 60 paise because in yesterday i sent sms in 10 paise why i can pay 60 paiser for a single sms
Not getting the Outgoing Call Facility

Respected Sir,

I am Mahant Rama Sankar Bharati Dugdheshwar Nath temple Rudrapur Deoria UP. I am a regular mobile user of BSNL Cell One Excel Prepaid services since 2009 to till date. My mobile no. is [protected]. I am getting the incoming call facility but not getting the Out going call facility. Plase look the matter as most Urgent.

Thanking you for co-operation in advance

Your's faithfuly

Rama sankar Bharati
[protected]
I m not getting any incoming calls on my BSNL no.[protected] however i can make outgoing calls. Please do the needful.
Hi I have took new BSNL SIM in Hyderabad. I come to Himachal Pradesh. But I have tried to call to Customer care number 1503 for tele verification. This number not working. my activated but incoming and outgoing call not activated. Could you please let me know how to activate my incoming calls and outgoing call.
My mobile no. is [protected] West Bengal circle. I am able to do outgoing call and SMS but not able to get incoming call or sms and internet too. This mobile number was previously in bsnl postpaid, jammu and Kashmir circle. I ported into bsnl prepaid in West Bengal circle. This number got ported on 19 Nov 2017. Please help and resolve it. Very urgent

Best regards
Abhay

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