[Resolved]  BSNL CellOne Mobile — Unable to receive Sms from south Africa

Hello,
Iam Ramakrishnan, my Mobile no [protected], postpaid (525 )plan.
The problem is iam able to send Sms to south africa but iam unable to receive sms from south africa, complaint already lodged with Bsnl chennai, they say that there is no problem at their end.

I wrote to vodacom the cellular service provider in south africa and told the same, they have given me a reply which is as follows

Thank you for your query to Vodacom.



Please be advised that SMS messages to your number from Vodacom cannot be delivered because there is no inter-network agreement between BSNL India and Vodacom South Africa for SMS messages and the message delivery is being blocked by your Network.



Kindly contact your networks customer care and advise them that you wish to receive messages from Vodacom.



Alternatively we do have inter-network agreements with the below listed networks in India, should you wish to use one of them for your messages to and from South Africa.







BHARTI CELLULAR AIRTEL - RAJASTHAN



BHARTI CELLULAR AIRTEL - TAMILNADU



BHARTI CELLULAR AIRTEL - UTTAR PRADESH WEST

BHARTI CELLULAR AIRTEL-CHENNAI

BHARTI HEXACOM(OASIS)

BPL MOBILE

HUTCHISON ESSAR LIMITED - MAHARASHTRA

HUTCHISON ESSAR MOBILE SERVICES LIMITED

IDEA CELLULAR - MAHARASHTRA

IDEA CELLULAR - RAJASTHAN

IDEA CELLULAR LTD - ANDHRA PRADESH

RELIANCE TELECOM

SPICE COMMUNICATIONS

SPICE COMMUNICATIONS

VODAFONE ESSAR GUJARAT LTD

VODAFONE ESSAR LIMITED

VODAFONE ESSAR CELLULAR LIMITED - TAMIL NADU

VODAFONE ESSAR CELLULAR LIMITED.

VODAFONE ESSAR EAST LTD



Requesting you to do the needful and solve this problem at the earliest so that iam able to receive sms from South africa.

I would appreciate if you could give me a call or mail me once the problem is rectified.

With Warm Regards
B.Ramakrishnan
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

hello my name is ramangoyal my mob no is [protected]:recently a scheme was launched on 13th. june, that dial one no in rajasthan at 0.20 rupees and on one no. outside rajasthan, I had sent a sms but the scheme was refused, I than called the call center person who could speak in proper english attented, he said they are not aware of any such scheme and are helpless.May god help bsnl, who is educating the Indians by net have such a communicationbetween it employes.
more ever the sites of bsnl are not updated in time, stillm they have old dated informations, this is with the agency which give broad bend to others.
How to activate roaming in karnataka
Dear Sir/Madam,

My self Bhavin Patel and my cell no is [protected] my plan was monsoon masti 125 post paid and in December 2008 this plan was closed so i have transfer my plan from post paid to prepaid plan same number on December 2008 so it was done the processor but he was not refund my 500 rs deposit i pay this deposit at first time when my number was post paid.My plan change in december and today april end now why his people not refund my money?he said to me my deposit refund with in two month but already four month passed.
I hope you understand my problem and solve earliast.

Bsnl CellOne Mobile — Mobile no. 9422008492

I am having plan 725 for cell one. Charges for SMS delivery are charged in recent bills. As per plan all SMS receipts are free. I donot want this facilty and also do not want charges in my bill for SMS delivery.
Kindly reverse the charges billed so far. I have paid all my bill in time so far.
Kindly revert your action pls.
Regards.
Birla

BSNL CellOne Mobile — Thrusting of caller Tune and Charging for the same

Inspite o[censored]nsubscribing caller tune in August' 09, the same is being thrust on me without my consent and being charged from September' 09 onward. My complain to BSNL has yeided no result.
hi my name is chetan n my no. is [protected].. in from pune maharashtra.. since 2weeks im facing a problem in receiving sms from particular idea 9604xxxxxx series.. and i contaced both bsnl n idea care center dey arent responding to ma problem...

BSNL — Not receiving sms from particular no.

Not receiving msg from particular no. [protected], after complaining 3 times from last 15 days customer care people are not giving proper response.
sir i m bsnl customer from last two month my cell no. [protected] sir last one month i m not receiving msg from particular no. i compliant to bsnl customer care three time but every time the say it will solve in 24 hours but no moment in my compliant so i req u to do need full in my mater

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information