[Resolved]  BSNL, Hyderabad — Telephone Not working properly

Date:22.01.2011

To,
Hon’ble Minister of Communications & IT,
First Floor Electronic Niketen,
Sanchar Bhavan-20, Ashoka Road,
New Delhi.110 001.

Sir,
Ref: Telephone No:[protected], 8440&[protected] [Hyderabad]

We wish to bring the following to your kind notice, that we are having the above telephone connections for over fifteen years [15years] now. Since last 3 months the above telephones are working most erratically. Bills are regularly issued by the department for which the payment is duly made.

We have brought this matter several times to the notice of your complaints to the dept. as well as your technical staff i.e.
• Sub Division Officer Phones,
• Divisional Engineer Phones, &
• Junior Engineer Phones.
However, they do not seem to take much cognizance of my complaint and have totally been deaf to my plea of repairing/restoring the connections.

We are now writing this letter to your good selves in the fond hope that with at least with your intervention my phone service will be repaired / restored.

We now request your good selves to kindly get my telephones repaired/restored. An early action will speak volumes of your merit as a Hon’ble Union Minister for Telecommunications.

Thanking You,
Yours faithfully,

for Dada Energies Ltd.

C B Chary
Director

Copy to:
• Chairman TC & Secy. T, New Delhi.
• Joint Secy. Telecom New Delhi,
• Dy. Dir. General, Public Grievances. Kidwai Nagar New Delhi
• General Manager(North) BSNL,

Dear sir,
My.Telephone number 27759951.I have Broadband connection under UL1350 plan. Recently I have applied for static IP with Customer care. I have got sms that statice IP is provided. Eversince my broad band is not working. I made complaints to so many people including SDOP Venugopal reddy in vain. After 15 days i got broadband connection without static IP. but the speed is too low. I cannot open yhaoo mails and i cannot open
many web pages. I am getting frustrated. Meanwhile I got the monthly internet bill for Rs.1500.00 . Why should I make payment without using internet.This is more than 25 days i am without net.

I feel that BSNL does not have enough skilled personnel to handle latest technolgy. I prefer to have services of other private companies for internet.
K.Gopalkrishna
100, Parkview enclave,
Secunderabad.

Sir,
My Tel No. 23010832 is not working with effected from 27.08.2011night.
There is no dial tone in my tel receiver and broad band is unserviceable due to telephone lines.
It is requested to normalise as early as possible.

with regards

Krishna prasad
[protected]

To,
The Area Manager,
BSNL, Hyderabad.

Sir,

This is with refrence to the number of complaint made on behalf of "Telephone with the number [protected] is not working from two months, I have made many complains.
They register complains everytime and there is no response from the side of the technician.
I would be very much thankful to you if you take any action against this issue as we are facing very tough time since the two months I have taken this connection.simply paying the bill every month and there is no phone working for every two months.

I shall be very much thankful to you if you could do any help to resolve this issue.

I am really waiting for positive response from your side.

Thanks,
B. VENKATESH
H.No.2-2-185/24/36/B, New Number 1665, Malikarjun Nagar, Bagh Amberpet, HYDERABAD - 500 013, Cell: [protected]

sir
I P PADMASHREE owing the bsnl service with landline no 27172735 since 11 years and regularly paying the bill. But since my bsnl service was not be given with proper manner since years and years and completly making dead since june month to september. I had made complaint by attending personaly as well through 198 number They make me to move for 5 to 6 times to office and then give connection with improper audioble service and loaded with huge bill.I told to the officials and they agree that I had not got the service but still to pay the demanded amount.
Sir when iam not getting the service for 3 - 4 month then where question arises that I have to pay the demanded amount and making fun for them always by requesting for nothing.
Its really shame that your official are simply sitting and taking the bonus incentives for no work.ITS BETTER YOUR OFFICIAL WHETHER HIGH OR LOWER GRADE CAN SIMPLY WORE THE BANGLES IN THERE HANDS AND SIT IN THE OFFICE SO THAT NO ONE WILL DISTURB THEM .Its very shame on the bsnl telecom services and the offiocials who atre working there.VERY SHAME