[Resolved]  Bus Ticket — refund cheating

Website:

www.makemytrip.com

Dear Sir,
my name is vinoth kumar. im working in tirupur. I had booked a bus ticket from tirupur to Chennai on 28/07/13 online using makemytrip. the details as follows,

From: [protected]@makemytrip.com
To: vinosivlin
Date: Jul 28
Subj: Failure booking for
NU[protected] (Tirupur-
Chennai)
[image]
Email: [protected]@makemytrip.com
Dear Customer,
Your payment has been processed; however the
system was unable to confirm your booking. This
is a rare occurrence and can happen when there
is a fluctuation in the connectivity with the
supplier's reservation system. The MakeMyTrip
Booking ID for your transaction is
NU[protected].
Your payment of Rs 650.0 has been sent for
refund processing and the same will be
processed within the next 2 business days.
Since this happened because of a temporary
error you can try again and make a fresh
booking on our website.
We regret any inconvenience caused.
Team MakeMyTrip

so again I tried for fresh booking. but got as follows,

From: [protected]@makemytrip.com
To: vinosivlin
Date: Jul 28
Subj: Failure booking for
NU[protected] (Tirupur-
Chennai)
[image]
Email: [protected]@makemytrip.com
Dear Customer,
Your payment has been processed; however the
system was unable to confirm your booking. This
is a rare occurrence and can happen when there
is a fluctuation in the connectivity with the
supplier's reservation system. The MakeMyTrip
Booking ID for your transaction is
NU[protected].
Your payment of Rs 650.0 has been sent for
refund processing and the same will be
processed within the next 2 business days.
Since this happened because of a temporary
error you can try again and make a fresh
booking on our website.
We regret any inconvenience caused.
Team MakeMyTrip
________________________________
Postal Address :
MakeMyTrip India Pvt. Ltd.
243 SP Infocity Tower A, Udyog Vihar, Phase -I,
Gurgaon - 122016, Haryana, India

finally I dint get a direct bus and went with more difficulties. on calling that day they said the amount will refund in two days. totally they took 650+650 - 1300. till now they dint refunded any amount. after asking they saying will happen 7more days... because of them I got more frustrated. kindly make a complaint on them regarding this. please help me.

vinoth kumar
[protected]