[Resolved]  Cadbury India Ltd. — Cut Piece of Human Nail found in Bournvita

I purchased a Bournvita from one of the retailer here in Singtam, Sikkim on 02/03/2010. The shop is a very well known shop in Singtam Sikkim. When I was preparing a bournvita drink for my 5 year old daughter on 03/03/2010 at around 9:00 pm in the evening, to my surprise, I found a cut piece of human nail on the bournvita.

I am quite embarrassed and shocked to see the plight of the renowned company for maintaining the hygiene standard of the product.

I have kept the purchase receipt and the nail along with its photograph with me. Please help me in this regard.

Mahendra Dulal
Shantinagar,
Singtam,
East Sikkim
Pin -737134
Ph: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Cadbury India Ltd. — WRONG DEBIT FROM MY BANK ACCOUNT!

I was booking on 06-08-09, my monthly FC season ticket from your website: www.irctc.com, but unfortunately the transaction got some error message & my account got directly debited for Rs.830/- but no STR number issued from your end. I have neither received till now i.e., on date 11-08-09, my money back nor the monthly FC railway pass. I have already purchased new pass. I donot know what is the fate of my money. I think you should stop playing with public money at the earliest & prompt in returning ilegally debited money from peoples bank accounts.I have sent mail to '[protected]@irctc.co.in' on date 06-08-09 but some Miss Leena[protected] is not aware of the transaction & asked me my bank account statement which I subsequently gave on date 08-08-09 but still my money is not retrurned to me. I think she is just postponing the process due to her lack of knowledge of what to do?? Such is the quality of your staff. I have mailed to her than five times but she has not shown the courtesy even to reply. My auto complaint ticket number generated thru your email is [IRCTC #560450] .

I hope you guys understand the emergency of the situation & refund me my full amount back with appropriate compensation for making me to take all this trouble to write you fags emails & emails & emails. I think railways is full of bunch of like LEENA!
Oh... Is it so. It is unbeleivable with Cadbury and its quality till date and even we cannot say that it can be human error. It is totally big flaw in manufactuting unit which, as per my knowledge, are automatic plants. and any adultration must be detected by its sensor and system.

I am using Bournvita since kid and now my kids are using .

I have to rethink ... if Bournvita is not quality consious now...

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