[Resolved] Catwalk Shoes — poor quality | |
I bought a pair of shoes from catwalk pune M.G Rd for Rs 1600 . I hardly wore it twice and the leather started chipping. I went to Pune and showed them the state of the shoe. The sales guy asked me only when question " Kab liya tha "? And when I answered arnd 7-8 months back he said , warranty is for 6 months only. I spoke to Shagufta , Imran from head office and they had nothing to say other than ---Sorry Maam company policy doesnt allow us to take resposibility. What I want to know is How can a manufacturer disown his product and fail to take responsibility of it , just because its out of warranty. And why is cheap leather used when we are charged a bomb for it ? The manufacturer is conning the public and passing off sub standard stuff and not taking responsibility for it after 6 months. I have bata leather chappals which have lasted for 5 years. And cost only 500 bucks.I think its time the consumers boycott this company otherwise thay are not going to change their attitude. Why are the shoes so over priced if they cannot give quality product? I will never buy Catwalk shoes ever again and tell everyone whom I know the same. Please awaken the people against such conning . Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
WORST SHOES . I bought a high heel shoe and the heel came off in one day ...just broke, Returned it and they replaced it after some time . That too broke in one day !!! The shoe cost was 2000 + ...what do I say now ?????? Bought it in chennai ...Express mall.
I have also bought a pair of desiner catwalk shoes from mega Mall Oshiwara 3 months back and the leather strap is coming off now!! I have paid 1500 for the pair and did not expect such a thing to happen in such a short time. Do the manufacturing company expect us to buy catwalk shoes and put them in the showcase in our living room and not use it ? and what is this non sense about 6 months warranty? I dont think I have paid 1500 to use a shoe for onyl 3 months and throw it away! I want an explanation of the same..
I had a bought a few catwalk high heels in 2004 ... yea they are all still all fine - though i have worn them occassionaly . But to my dismay the flats or heels that i have recently bought dint even last 2 -3 wears and I have an office to work routine by car .The base under my feet peeled off - 2400 Rs, strap came out -780Rs, the underside in one case-1500 Rs that had two layers parted ways and it was really embarassing i was left limping . SAD . BAD POOR PRODUCTS .WILL neva buy any Catwalk again
I bought a pair of catwalk sandals from Lifestyle Forum Mall, Chennai. It costed me good INR 1295/-. I wore it for only 3 days hardly and never ever got them wet.
The sandals have completely worn out. Patches of the top material are wearing out. It is even difficult to walk n those sandals now due to hardened base.
I could not return them as I am out of the country.
Attached is a picture of the sandles.
Please look into this matter. It is hard earned money we spend on these things and wish to use them for considerable time. Looking forward for a reply / an explanation and further rebate possible.
The sandals have completely worn out. Patches of the top material are wearing out. It is even difficult to walk n those sandals now due to hardened base.
I could not return them as I am out of the country.
Attached is a picture of the sandles.
Please look into this matter. It is hard earned money we spend on these things and wish to use them for considerable time. Looking forward for a reply / an explanation and further rebate possible.
I bought a pair of catwalk shoes from Central Mall Vadodara. Within 3-4 months the elastic band lost its grip. On discussing the matter with the mall, they said Catwalk takes this responsibility within 6 months of purchase. Accordingly i handed over the shoe to them and after two week i got a reply saying the company refused to take responsibility.
On discussing the matter with the CATWALK team online, no one paid any heed to it.
Catwalk has poor customer service. Fake warranties.
have lost faith.
On discussing the matter with the CATWALK team online, no one paid any heed to it.
Catwalk has poor customer service. Fake warranties.
have lost faith.
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What i wish to point out is that when a customer pays a price that high, the least she can expect is that the pair lasts atleast 1.5 to 2 years( in case of frequent usage).
Good designs with poor quality will do no good to the brand.
Hope our complaints are taken seriously!