[Resolved] CC Avenue — txn failed but a/c debited

kalyant

from Madanapalle, Andhra Pradesh

Address:

Kadapa, Andhra Pradesh

its regarding cc avenue gateway...........while using http://www.itasveer.com ,i ordered for a 8*12 mounted glossy finish print which is in my cart right now and made payment through internet banking of SBI for Rs.231.62 on 15/12/11 at 9.35 pm..... but due to some reason the internet explorer showed an error & order wasn't placed successful. But my account got debited with Rs.231.62 ......... plz check the issue....ASAP
CCA11LEGV815IG81594559 is the txn number dtd 15/12/11........i sent mails to company but they didnt responded till now..................

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Revathi K J

from Bengaluru, Karnataka

CC Avenue — Transaction Error-CCavenue

I have booked a ticket through the ccavenue payment gateway in Universal travels from Chidambaram to Bangalore.
After the payment has been confirmed in the net banking section, the page displayed was having,

Transcation Status----Error Encountered

The ticket is also not booked but the amount has been deducted.

rajagaja

from Delhi, Delhi

CC Avenue — TRANSACTION FAILURE

I have recharged Rs. 200/- today by dishtv website through net banking
but dishtv not received the payment

I not receive any confirmation in my e-mail & mobile
& Rs. 200/- debited (deducted) from my bank account

I have attached 2 images in this regard, download & see the 2 attachments

What can I do now?

Saji.Devassy

CC Avenue — Debited thrice

While placing an order on 7th April the transaction got declined twice so I placed the order 3rd time but
Rs. 798.36 has been debited thrice for the same order# YBH343401. I haven't got any credit for the same.

Rini Tochhawng

from Aizawl, Mizoram

CC Avenue — Fund debited from account not received by merchant

An amount of Rs 49,371 was debited from my SBI account to Air Asia through CC Avenue payment gateway with SBI Ref No. IG 62072979. The Airlines did not confirm the booking as it did not receive payment within the required time. Kindly help with refunding the payment or getting the airlines to confirm the booking.