[Resolved]  Celkon C6i — Report for charger pin (not functioning)

Address:Thanjavur, Tamil Nadu

Respected Sir,
i have purchased one "CELKON C 6 i" dual sim mobile phone from m/s.poorvika mobiles pvt.ltd.of thanjavur district.....i would like to furnish the details....

MODEL NO : CELKON C 6 i

INVOICE NO : 010381

DATE :[protected]

PRICE : Rs.1878 /-

IMEI NO : [protected]

and i wanna bring to your kind notice that after the usage of 2 months its charger is not working properly......i,then approached m/s.poorvika mobiles pvt.ltd.of thanjavur district and they have diverted me to contact the service centre "CARWIN ELECTRONICS" of thanjavur.....on the date[protected] when i claimed them for the warranty they refused to accept the warranty and i was asked to pay Rs.280 /- ( Cash Roll No :48/14.01.2012) of carwin electronics.....

and am sorry to inform u that i was urged to pay the amount on the date and they informed me that they have changed the charger pin inside the mobile..only about 2 weeks it have worked well....after that it have not been working properly till now.....

Again when i conatcted the m/s.poorvika mobiles pvt.ltd.of thanjavur district they told me only 50 /- will be deducted i exchange the mobile....under this circumstances,as a consumer o[censored]r firm what could i do???kindly give me ur favour and kind attention sir

thank you


From :
N.Kamala Thiyagarajan,
Inspector of assessment ,
Tamil Nadu Electricity Board (TNEB),
Thanjavur-613 007,
Tamilnadu

Cell No :[protected]
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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hav to get response 4m company...hope they do so
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

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