[Resolved]  Centurion Bank Credit Card — Wrong Business practice on the basis of greed inexperience negligency and lies.Unnecessarily mentally harrasses the customers

Dear sir
This Cent Bank had sent me my 1st stmt of credit card with the due date Immidiate and whose opening bal is Zero.
Accept one stmt all stmt had due date immidiate whether you pay or not pay.
they intentionaly sends the stmt after due date and charges late fees and over limit fees and int on it this thing they do every month so if you pay or not pay you cant.

On Sat, 14/6/08, sudeept biswas <[protected]@yahoo.co.in> wrote:

From: sudeept biswas <[protected]@yahoo.co.in>
Subject: Fw: Attention please ! Final notice !
To: we.[protected]@centurionbop.co.in
Date: Saturday, 14 June, 2008, 2:58 PM

Thisi s a repeated mail if havn't got the 1st mail

--- On Fri, 13/6/08, sudeept biswas <[protected]@yahoo.co.in> wrote:

From: sudeept biswas <[protected]@yahoo.co.in>
Subject: Attention please ! Final notice !
To: we.[protected]@centurionbop.co.in
Date: Friday, 13 June, 2008, 9:02 PM

Dear Sir,



Very sorry to say that you have a very poor strength of your back bone. A very inexperienced staff as your company.

You first sent me a card whose expiry and issue date were same.

Which is never possible

Then you sent me the !st statement with an immediate due date .

This is also never possible

Because when customer doesn’t pays his min amount due then the next stmt comes with an immediate due date

You are never punctual by sending the statements

But you never forget to charge over limit and late fee.



Your one leg is on ICICI Bank and the other leg is on HDFC Bank. One should expect what else from you.



Haven’t you learnt any thing from them.



You don’t have any local number for customer care like these banks and other bank do have . If I let it forget then what ? If I try to talk to your cust care they don’t have proper answer and if you ask them for Cust Serv manager or Floor Supervisor/or team leader they says you don’t have such managers .I only get bluff and lies from your executives, like you don’t have any email ID too.

I got your Id from ICICI Banks Cust. Serv. Manager isn’t it should be a big shame for you.

After few months from receiving I started getting daily 3-4 times calls and miss calls from your collection department by misusing the name of ICICI bank .I had requested those fools to kindly arrange a call back for me but I didn’t got a single call from your side. If I won’t get any response now then I’ll be pushed by shameless behavior to go to Consumer Court/Human Rights, RBI and electronic media like CNBC and on others too.

Because you don’t understand the gentle mans /professionals language. I was waiting for your reply every time I was promised by the collection deptt Mumbai after I made each time a payment

Have seen my track with ICICI bank Card and HDFC Bank Card.my cards

Got upgraded my limit got enhanced. Since last 2-3 month its again the time for limit enhancement. I want immediately a revert and call back from your side.

Like you there is another consumer loan company whose !st EMI I didn’t paid because they had informed me about my repayment after the scheduled date due to their this drama my 2.5 lacs personal loan got cancelled as it caused bounce they had taken my cheques leaving the place of date blank promising that they will inform me earlier But me and my Mom tired of getting asked, but there was no response from the dealer and there office too till 16 th of that month they also started there payment before 30 days whereas my account have Rs.6000 deposited 1 week earlier but they made it bounce before that I promise I would make the payment but I need a written clarification from you. They didn ’t gave reply and I didn’t made payment the amount was of just of Rs.708 .I made all the next seven installment smoothly but didn’t paid them Rs.708.this company’s consumer durable Fin got vanished from market. Is it now your turn for that you are trying to get income by bluffing

Hope I will to get you two of in my target.



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