[Resolved] Chevrolet — customer care | |||
Hello, We booked Chevrolet Spark LS car in Dec'2010 in Bangalore ( Kalyan nagar - Showroom). As per the discussion with the sales Team in the showroom we were supposed to Make 1 lac as down payment. Remaining amount of the total 3.9 lacs will be done through Loan. We approched Showroom for Loan application & as discussed with the sales Team in chevrolet again it was supposed to be handled by sales Team. But,, now, they are not even bothered of the loan & Never get in touch with us for any Matters . Instead, we have to get in touch of Axis bank for the status check & so on. They are not capable of handling customers . I am afriad that they promise everyone that they provide 3yrs of service free. As, the level of customer care taken now , what would the case after the sale done???? I WILL NEVER RECOMMEND ANY ONE FOR CHEVRLOTE PRODUCTS & WILL PASS ON THIS MESSAGE TO MY FREINDS GROUP & TO THEIR FRIENDS & SO ON. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
i purchased spark vehicle in the month of Nov 2010 in bangalore with Kropex dealer . After 3 months over the sales executive still not able to giving me the break up of my payments towards vehicle purchase . Such a irresponsible response from sales team including manager . I will recomand who ever purchasing vehicle from Chevrelet pls get the complete berak for the vehicle charges...
Reply
After Sales Service of Dealer Malwa Motor sales pvt Ltd., Kundli, Sonepat (Haryana )
We have visited this dealership on 27/8/13 for the servicing of our car.
We handed over car to service deptt. 9. A.M. & this was ist car for servicing regd with them on that day.
Job No. was 001193 Dt.27/8/13.
Machenical job was completed by their tecinicans by 11.45.A.M.& sent far washing around 12 A.M.
But extremely sorry to inform you that till 4.45 P.M. washing was not done & there was no hope in next 2 Hrs.
There was a big fight in customers for washing.
Finally we decided to take our car back without washing from the dealer.
They returned us Rs. 250/ for washing after a huge discussion.
We have seen a big fight in all the customers for washing delay at the dealership.
This is very painful to us that we waisted full day & job was in complete.
No company perform good if the after service is not good.
This dealer ship is spoiling the name of Chevorolet as well as G.M co.
We are authorised dealer of Deutz - Fahr Tractors Baghpat U.P. from last 30 years.
Being a dealer we suggest that his supply should be suspended till the time he does not provide the saperate owned washing system to company. As this system is on contract basis & inclusive of Nissan cars also.
We have visited this dealership on 27/8/13 for the servicing of our car.
We handed over car to service deptt. 9. A.M. & this was ist car for servicing regd with them on that day.
Job No. was 001193 Dt.27/8/13.
Machenical job was completed by their tecinicans by 11.45.A.M.& sent far washing around 12 A.M.
But extremely sorry to inform you that till 4.45 P.M. washing was not done & there was no hope in next 2 Hrs.
There was a big fight in customers for washing.
Finally we decided to take our car back without washing from the dealer.
They returned us Rs. 250/ for washing after a huge discussion.
We have seen a big fight in all the customers for washing delay at the dealership.
This is very painful to us that we waisted full day & job was in complete.
No company perform good if the after service is not good.
This dealer ship is spoiling the name of Chevorolet as well as G.M co.
We are authorised dealer of Deutz - Fahr Tractors Baghpat U.P. from last 30 years.
Being a dealer we suggest that his supply should be suspended till the time he does not provide the saperate owned washing system to company. As this system is on contract basis & inclusive of Nissan cars also.
I carried out service from globus Chevrolet delhi .Complete clutch assembly has been relaced. Alongwith clutch assembly some other work also carried out like rediator hose replacement, cables replaced. But I couldn't know that why flywheel has been replced. whereas I didn't find any damages in flywheel. I had to pay huge amount in service. The cost of this part is near Rs. 5500/-.
As per my opinion and my automobile knowledge fly wheel can replace in only two condition when gear tooth will broke or any crack has been developed.
I will wait for reply from Chevrolet.
As per my opinion and my automobile knowledge fly wheel can replace in only two condition when gear tooth will broke or any crack has been developed.
I will wait for reply from Chevrolet.
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