[Resolved] Chevrolet / Beat Lt — Unsatisfactory response by the dealer | |||
Dear I purchased Beat car from DPM Auto Sales Dehradun vide invoice number R00543 dated 3.11.2010 particular of which are as under: Beat NO. UK08T-1430 VIN NO. MA6BF482EAT018289 ENGINE NO. B12D1246956KC3 The car was delivered by the firm at Roorkee from the Mahindra’s showroom. Since I was posted as Roorkee in Defence services and residing at Meerut I was assured by the rep of the firm that all the services of the car will be carried out by the firm at Meerut. But after purchase: • I was compelled by the rep of the firm that the initial service is required at DPM Dehradun. • I got the initial service done at DPM Dehradun but the anti-rusting of the car, charges of which was paid by me at the time of purchase of the car was not got completed at that time. I was asked to get it completed at Meerut. When I visited the “VARADJYOTI Sale Center of your company” I was told that the firm is not bound to do the anti-rusting. I was told that It can only be done at DPM Dehradun. The anti-rusting of the car is still incomplete. • I was provided “mud flap” of the Car ‘Spark’ instead of ‘Beat’ and not replaced even after my several requests made by me. • The ‘foot mat’ provided to me at the time of purchase of the car are of very poor quality. Keeping in view of the above, may I request you to ask the above firm not to defame the name of your company and resolve the above shortcomings? Thanking you Dated: 5.6.2011 Yours sincerely Vishesh Kumar Assistant Accounts Officer CDA (Army) Meerut Phone: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 4308 0000
+91 26 7622 1000
Block B, Chandrapura Industrial Estate, District Panchmahals, Halol, Gujarat, India - 389351
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I have submit the three cheques No.'s are 76535/76536/76537 Axis Bank in favour of your Saharanpur dealer DPM Auto Sales, on dated 20//05/2011. I have chosen the Beat LSLPG model not booked. I have try to financing some banks but the bankers not finance to me. I have also try some bank to finance me the rest payment.Because there are three Cheques are for three customers include to me. The other two customers want the refund.We are the Achievers in Company Rs. 1, 25, 000/- each. The total sum Rs. 3, 75, 000/-. I have contact your dealer DPM Saharnpur/Dehdarun to refund the two customer payment, which was submitted by me to your dealer, but your Accountant Mr. Ajay Sharma (Accountant) asked to me that our Owner are abroad so, the payment will be relaesd after one week. After the week I have contact to them Mr. Sharma said in the end of this week I have refund your payment. But I have contact today they answer that our owner go abroad for one week so, your balance refund will be owner coming in India. Sir, I assure you that I will be purchased Beat Model earlier from your Showroom after clearance the Bankers financing The rest of amount Rs. 2, 75, 000/- refund to me at the earliest.
Thanking you,
(Mohd.Anas)
R/o Ilahipura, Jain College Road,
Saharanpur (U.P.)
[protected]