[Resolved]  CITI Credit Card — Amount charged on the expired card

Citi Credit Card — Extra Amount charged to me.

My credit card no is [protected].as i wanted to closed the card but the outstanding was to must so on my request the amount was converted in to Re-write loan, but i wasn't provided with any loan no. or any card no to make payments, The executive had came to me to collect the 23 posted cheque and the amount of Rs.1500/- cash.The amount used to Deduct directly from the A/C.

But after paying Four EMI i have decided to closed the loan by paying whole amt in cash, I have been the collection dept at Andheri-mahakali road, they assist me pay the amt on my credit card as i was not aware about the loan no.

They provided me with the RECEIPT but have produced me wrong AMT, they have charged me more than the actual amt.for the same i have tried to call customer care more than 30 times, visited your bank at Andheri-west for 5 times, one of the officer from bank ask me to write the application stating the issue.Yes i have done so on 12th march, 2008.after that i have received a letter on 19th MArch, 2008 from Citibank stating the essess amt is 1301 /[protected]/CRD/ORD/KW REF NO)excess amt has been transferrred to virtual card no [protected].i tried to customer care asking what is virtual card and how to remove the amt from their, they all have just provided me with different ref no and phone no to contact, but nor the phone no work as no one used to Answer the phone or just used to hang-up.all the customer care officer wrongly committed me that the balance will be tranfered to my suvidha a/c.

I am tried to follow up my issue from the month of march but no positive reply received i am very much fedup.Finally after speaking to one of your officer from collection dept Deepali(phone no:[protected]asked me to write application regarging my issue and scan.And mail or fax it to her,

I really hope this time my query get sort out and needful is done as early as possible.Below is the personal details to contact me.

Name : Rinki Baniya.

Date of Birth : 9th july, 1984

Mail address : 345, Kama estate, Walbhat Road, Rohidas nagar, Goregaon East.Mumbai: 400063.

Mobile No : [protected](Before 11 o'clock at morning)

Land line :[protected].

Also note that as i have paid the out standing by Cash request you to please send back my post dated cheque which i have provided.

Also provide me with the statement stating that the outstanding is CLEAR.

PLEASE ! PLEASE tried to sort out my PROBLEM.

Enclosure. :Application.

City Bank Credit Card — Extra Amount charged to me.

My Credit Card No. is [protected]
In january i was paid my bajaj allinze policy premium by credit card, cheque amt 10000 sent by me was not credited timely by the bank. inquiry in city back customer service, they told me "your a/c number is wrong on cheque" that wise i was send him second cheque this cheque is credited & first cheque also depositted by bank chque bounced
and after i called them on hotline number they told u have been charged extra money for cheque bouce charges for paying
I closed my credit card with adjustable amount paying for full and final settelment, now still i have to recieved credit card bill with less amt is i have pay for final settelment

I have never defaulted in any due payment in past.

reading my complaint to help me in any way possible and solve this isssue as soon as possible.

pl.check my payment status &contact immediate to my phone.[protected]

CITI Credit Card — Credit Card Issued to some other asking me for settlement

I had applied for Citi Bank Credit Card in Bangalore and relocated to some other city due to job change without receiving the credit card. This citi bank credit card has been issue by citi bank to wrong person. This person had made some trasactions on this card and made some payment as well (this i came to know during the conversation with citi bank customer care team later). Every time i am getting the card settlement mails In each and every i tell to verify the signature in my credit card application as well as with the recepient signature and do not want to see the credit card due mails - every time they tell the matter requires investigation and we have intimated to them & we will get back to you soon. Assuring our best services as awalys (I never get any time). There won't be any further communication on this. I heard these cases will be updated in CIBIL and treated as defaulter.

Can you please let me know how to get rid of this?

are u stupid ? where were u when you got the first statement in email ? why did you not call up citi and told them that they have delivered the card to a wrong person so they should block the card.

Now since it was issued in your name and you did not raised question about the bill within 30 days citi has all the rights under the law of land to recover that money from you.

However since it was a lapse on the part of postal agency that they did not verify the recipient they can be pulled on legal battle.

The best way - get the card blocked if it is not yet done - then ask for the settlement of the dues - if the amount is small pay in full

CITI Credit Card — dues and late fees

hi

I had dues of 10,000 INR on my CITI BANK Credit card, in Oct-2007,
I left to US and returned back

I need to know how could I pay this back, without much late fees/fines

Could you help me?
thanks
Anil
[protected]

this is resolved, i directly contacted the bank, they had sent me the person collection agent
with nominal fine charged, i cleared my dues