[Resolved]  Citibank — miscommunication resulting to adverse cibil rating

I was having a card of yours vide card no [protected] with the limit of 120000/-.Later the usage of the card was changed into a Emi Plan as told by your telecaller.She also told me that your card will be blocked for 6 months and later that will be activated.That was a LIE which came out from a citibank reprentative vide card no [protected] with emi of 4914/-.In my cibil there is a restructured credit card is coming.I wana know what has been informed to the cibil as if this is hamperring my cibil rating i prefer not to pay instead of paying it and also getting your rating ruined.

The second thing is i wana close this card once in for all with no settlement.Send me the letter for the foreclsoure of the card on mail and also at amy correspondence address.Tell whatever amount is due to you and also give me in writing that what will be reported to the cibil for this card.I dont want words life written off or settled as i am paying whatever is due to you and dont want any rebate from you people.Sir informing you as they cant do any misscommunicatin.And i pay all the dues and again they report the cibil as the settlement or amount written off as earlier also they never kept their words

Need the answers for both the things on mail.Sending the cc of this mail to [protected]@cibil.com and consumer forum also so that no misscomunnication can be done from your side this time

S K Singh
[protected]
Old card no [protected]
New card no [protected]