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[Resolved]  Citibank Credit Card — cheque missing by citibank and no action against and no settlement

I am amit singh my mobile no. is [protected] and my credit card no. is [protected] . I have made compalint several and had forward mails many times and it is more than six months now . I made my paymant through cheque which was misplace by bank and they got the cheque after few days but they were refusing for recieving my cheque and charged me unnecessary charges . The falt was from bank side and i got call from the bank side but no action has been taken yet .Pls check this matter I am sending u the cocerned mails which i have forwarde to bank and still no action has been taken . I need to settlement of card because they dont know there resposibilites and cheating there customers .
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Amit Singh to India
show details Jul 31

Dear sir ,
Still no response do i have to make complaint at higher authorities please provid me the contact detail i[censored] people need me to do so ...


- Show quoted text -
On 7/28/09, Amit Singh <[protected]@gmail.com> wrote:
Sir,

Its has been more than 4 days now and still not recieved any response from your side . This is what which we r facing ...........


On 7/23/09, India Service <[protected]@citi.com> wrote:
Dear Customer,


We have noted the concerns raised by you. We confirm that we have initiated a detailed investigation and shall revert in 4 working days

The reference number for your query is
10206695.

We request you to reply to this mail for any future communication on this query.


Assuring you of our best services,

Customer Care Unit
Citibank N A


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India Service Dear Customer, This is with reference to your recent contact with us. We are ...
Aug 1



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Amit Singh to India
show details Aug 5

still not recieved any response ............

Regards
Ait Singh
[protected]


- Show quoted text -
On 7/31/09, Amit Singh <[protected]@gmail.com> wrote:
Dear sir ,
Still no response do i have to make complaint at higher authorities please provid me the contact detail i[censored] people need me to do so ...


On 7/28/09, Amit Singh <[protected]@gmail.com> wrote:
Sir,

Its has been more than 4 days now and still not recieved any response from your side . This is what which we r facing ...........


On 7/23/09, India Service <[protected]@citi.com> wrote:
Dear Customer,


We have noted the concerns raised by you. We confirm that we have initiated a detailed investigation and shall revert in 4 working days

The reference number for your query is
10206695.

We request you to reply to this mail for any future communication on this query.


Assuring you of our best services,

Customer Care Unit
Citibank N A

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Amit Singh to India
show details Aug 5

Dear Sir ,

i am continously replying u back that i havent recieved any feedback after mailing u so many times u can check the records . Please work on my complaint as soon as possible .

Regards ,
Amit Singh
[protected]


- Show quoted text -
On 8/5/09, Amit Singh <[protected]@gmail.com> wrote:
still not recieved any response ............

Regards
Ait Singh
[protected]


On 7/31/09, Amit Singh <[protected]@gmail.com> wrote:
Dear sir ,
Still no response do i have to make complaint at higher authorities please provid me the contact detail i[censored] people need me to do so ...


On 7/28/09, Amit Singh <[protected]@gmail.com> wrote:
Sir,

Its has been more than 4 days now and still not recieved any response from your side . This is what which we r facing ...........


On 7/23/09, India Service <[protected]@citi.com> wrote:
Dear Customer,


We have noted the concerns raised by you. We confirm that we have initiated a detailed investigation and shall revert in 4 working days

The reference number for your query is
10206695.

We request you to reply to this mail for any future communication on this query.


Assuring you of our best services,

Customer Care Unit
Citibank N


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Amit Singh to India
show details Aug 19

Dear sir ,

I spoke to Vishal Malkoti u can check recording also he is not able to give a single enquiry properly and even he dont the process for citibank properly i told him y i have been charged late payment when i am in touch with u and still my matter has not been solved .Still he was not ready to understand my problem . I have a request from u please forgive me and if possible u please reverse late payment charges nad send me the final bill i want to surreneder my card its a worse experience from citibanak . Its my lifetim bad exeperience u people not even take care of cheque now please do me favour kindly reverse late payment charges .


On 7/23/09, India Service <[protected]@citi.com> wrote:
- Show quoted text -
Dear Customer,


We have noted the concerns raised by you. We confirm that we have initiated a detailed investigation and shall revert in 4 working days

The reference number for your query is
10206695.

We request you to reply to this mail for any future communication on this query.


Assuring you of our best services,

Customer Care Unit
Citibank N A
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  7 CommentsShareTweet

Comments

Citibank credit cards — Missing cheques

I carry 3 credit cards from Citibank, I drop the cheques at Vasant Kunj ATM in cheques deposit box, and then left india, after returning back I got to know that they have lost my cheques and increased the interest rate, am so disappointed with their service,

Citibank — Credit card number missing

Dear Manager

I am missing my Credit card number,Can you please provide detail as under.

Card holder name : Hemal shah
Sex : Male
Birth day : 15/08/1970
Sir,

My citi bank credit card No[protected] redumtion was not available at Vivek Enterprises Jayanagar as notified in your list

please check
Sir,

This is to inform you that my account has been converted from Corporate salaried to Retail Savings Account due to non-salary transfer for the last 3 months.

I would be highly thankful to you if you kindly close my account as the account is not in use as I have left the job.

Thanking you
Yours sincerely
Sayid Amir Furqan
A/c No. [protected]
Mobile No. [protected]
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i would like to change my birthdate as rthe none u have is wrong and my original birthday is 7august 1964 and would like u cancle the mobile alerts that m recieving on my number given to u
sir
as per your letter referance no #[protected] dated april 11, 2011 stated that my card is still active. once again i request to you kindly cancel my card with immediate effect . here i request to you to stop make ECS payments .


Thanking you
Yours sincerely
sudha Ramesh
Card no. [protected]
cell .no.[protected]
I NEED ONE ADD-ON CARD AGAINST MY EXISTING CITI BANK TITANIUM INDIAN OIL CARD NO.- [protected]. ADD ON CARD IN FAVOUR OF MY WIFE NAME. PLEASE HELP ME. FROM SOUMENDRA NATH GHOSH [protected] E-MAIL NO.- [protected]@YAHOO.COM

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