[Resolved] Citibank Personal Loan — Excess EMI taken through ECS - Citibank fraud | |
This complain is regarding Citibank personal load department, who has taken 2 excess EMI from my bank a/c through ECS. And doesn't have any answer, why this has happened. Till August 2008, my loan installment was going through salary deduction, as my company Capgemini had a tie up with citibank. But in August 2008, I left Capgemini and joined some other company...where this tie up was not there, so I paid Sept and Oct EMI through DD, by going to their collection branch personally in Pune, and same time I started the process for ECS with my HDFC bank a/c. I was told by their executive that same will be active by Nov, so from Nov 2008 my EMI will start through ECS from my HDFC bank a/c...it didnt happened and I got a call from bank asking to pay the EMI manually again in Nov end...I told them, that I will send a DD to them. On 3rd Dec, I made a DD and sent the same to citibank bangalore office, given by executive to me. But I was surprised to see that, ECS has also started from 1st Dec and in Dec 2008 itself, Citibak has taken 3 EMI from my HDFC Bank a/c through ECS, and one EMI i sent them through DD. So totally 4 EMI are taken from citibank in DEC 2008, while due were only 2. Now when asking the same through customer care, they are asking me my bank details and all, which is already there with bank. So don't understand how they withdrawn the money from my bank without my bank information, which they are asking me again and again and not providing me any reason why they have taken 4 EMI from my a/c... Even after repeated emails, asking same, there is no proper reply...I am thinking now to approach consumer court...also to report the same in Pune mirror also, so that everybody is aware how Citibank operates and what kind of services they provides..., Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
Personal Loan — excess emi through ecs
sir i have taken a loan from Fullerton India Limited last year and after 6 months i applied for another loan which amounts Rs 40000 & Rs 25000.respectively. I am paying Rs1995 & Rs1255 per month as EMI through ECS it amounts total Rs 3250 . But in November they have debitted Rs4250 from my account.7 days latter they have returned the excess ammount.They have not still informed me I come to know when I update my pass book. Now I am worried that if it occurs again.please suggest me what shall i do now.Should I stop the ECS? I am harrassed continuously by citibank recovery persons. since I had paid the ECS money when my business was very good and without break. Once I went to citifinance bank, bhandup, to topup the account they buljabraly made topup payment. and told that they wont clear the account and will charge interest on 32% p.a. So, I therefore top up the amount of Rs. 14, 000/- And thereafter the story begins.
But now at this time I am not able to pay the ECS regularly. So, I therefore want to settle this account as soon as possible. Since this executive keep me calling.
Pls. get me a way out of this problem.
thanks
But now at this time I am not able to pay the ECS regularly. So, I therefore want to settle this account as soon as possible. Since this executive keep me calling.
Pls. get me a way out of this problem.
thanks
dear sir - regarading my personal loan my loan accont no- lcb tom3809088 you taken ecs month june 2009 you taken same month two emi - one taten ecs and one your collection agency - name of agency konexions back services p ltd laj pat nagar new delhi- my emi of per month Rs 3956 - pl returen my one emi Rs 3956/- as soon regards abhijit sarkar - [protected]
Dear Mr. Chowdhury,
We would request you to kindly write to us at [protected]@fullertonindia.com or call us on[protected]Toll Free) or[protected]Toll Paid).
Regards,
Team Namaste
We would request you to kindly write to us at [protected]@fullertonindia.com or call us on[protected]Toll Free) or[protected]Toll Paid).
Regards,
Team Namaste
36%
Complaints
1861
Pending
0
Resolved
670
View all 1861 Citibank reviews & complaints
+91 240 663 4653
+91 79 2640 4653
+91 79 2642 2484
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
View all Citibank contact information
this is regarding i am runing a loan (personal) the emi is 9677/-
from my point of view i think this month u people has taken two emi's in same month of jan 2009
kindly clear me this
and second i am not getting any statement of emi, that how many i had given the emi
kindly look into this, waiting for the response
regards
bhupinder mohan
mob : [protected]
dob : 09/10/1969
res add : 3/21 Garhi Amrit Puri - B East Of Kailash New Delhi 110065
* kindly note : I am not having any personal loan agreement no u can see through my all details