[Resolved]  Citibank — Misselling on Insurance as a investment in Govt Bond with tax benifit

Address:Pune, Maharashtra

Today came accross executive from Citibank who were misselling a Insurance policy from Bajaj allianz. They were giving a guarantee of 8-10 % return on my investment. stating that its a one time offer which is not available for normal public.

As per them, It is available only with the corporate salary account, which I was opening with them. They mentioned it as a monthly saving which I can opt to be invested (through monthly standing instruction from my salary account)in govt. and infra bonds by citibank for which I will get tax benifit.
As an addon, bajaj was offering a insurance when I do my investment.

As per IRDA, it is required that a person should be informed clearly about the insurance product. But citibank officials didnt disclosed that it is a policy in which my premium will be invested in Govt. Bonds. that too for a period of 10-20 years.

I was shocked by such suggestion from Citibank employees, as experts normally suggest investment in equity if the duration is for such a long period.

If it is something the executive is doing for his commission or additional income then I think Citibank should look into it else IRDA or RBI should instruct the bank not to misguide customers.

Stating that it is sold along with corporate salary account and the executive asking a person to make instant decision within few minutes, a lot of people may be falling prey to it.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1861
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information