[Resolved] Club Mahindra Holidays — Club Mahindra - Membership Cancellation | |||
I have taken the Club Mahindra 1BH Red membership a year back, paying about Rs.4.75L. I could not book any holiday till now as resorts were not available whenever I tried. Even the one they offered as complimentary was not a pleasant stay anyway. I have been trying to get my membership cancelled for couple of weeks now - all this while it was kind of sweet talk from their various call center folks - but today I had the shock of my life when one Sandeepan Panick, a member relationship executive from their Bangalore office told me that 60% of the amount I have paid (which is about Rs.3L) is non refundable and balance 40% will be adjusted against RCI membership and "free gifts" provided. (I have asked him to send out a mail detailing this) Looking at several similar complaints against club mahindra, I think all o[censored]s should come together and create awareness among the public, so that people do not loose their hard earned money this way! We may have to run some eye catchy counter advertsiments and get into some legal discussions and so on.. please feel free and send me your thoughts, suggestions and comments. Those who are keen to explore possible options - do share your co-ordinates. Radhakrishna, Bangalore ([protected]@yahoo.com) Was this information helpful? | |||
Aug 20, 2016 Complaint marked as Resolved Verified Support Nov 04, 2010 Club Mahindra Holidays Customer Care's response Dear Mr.Radhakrishna, Greetings from Club Mahindra! We sincerely apologize for the inconvenience caused to you. We would like to inform you that we are unable to trace your records with the given details (email ID). Hence, request you to kindly provide us your Club Mahindra Member ID which will assist us in resolving the concern. Please send us the same to the email ID - indu.[protected]@mahindraholidays.com and we will ensure to revert to you at the earliest. Thanks and Regards Indira Member Relations Club Mahindra Verified Support Nov 10, 2010 Club Mahindra Holidays Customer Care's response Dear Mr.Radhakrisnan, We value your association as an esteemed member, and regret the inconvenience you had to face. We understand that Mr.Brian (from Member relations team) has been in touch with you to address your concerns to your satisfaction. In the meantime please do write to our email - indu.[protected]@mahindraholidays.com for further clarifications. Thank you once again for giving us an opportunity to be of service to you. Regards Saurabh Member Relations Club Mahindra | |||
5 Comments | |||
Comments
Hello India, thanks for your concern. I have sent you a separate email with my membership details and the contact details. Let me know.
Reply
Dear Sir
As they are trying to take away our hard earned money by lying to us lets do something that will sweep them off their feet. I am going to start distributing messages outside sales office informing people about the consumer complaints against them. I have got the messages printed and will distribute them with the help of other harassed members. Lets effect their sales and then only they will realize that something has to be done with these compalints.
Regards
Bhargavarish
As they are trying to take away our hard earned money by lying to us lets do something that will sweep them off their feet. I am going to start distributing messages outside sales office informing people about the consumer complaints against them. I have got the messages printed and will distribute them with the help of other harassed members. Lets effect their sales and then only they will realize that something has to be done with these compalints.
Regards
Bhargavarish
STAY AWAY from the company Club Mahindra... I am a (un-happy) member too, even after paying so much, I do not get my holidays, they ask us to plan 6 months in advance, all services in their resorts are to be paid extra, dining charges are too high, ASF (annual subscription fees) to be paid extra each year in addition to membership fees (the ASF charges increase every year), not all resorts have kitchenettes... long list of issues which the management doesn;t care for, all they want is to make new members. A review is also posted at http://shib4u.blogspot.com/2009/04/club-mahindra-review.html.
Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.
Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.
Hey I have been cheated by them in the same way. We could not even get one vacation in the past 4 years, forget the free stay!!!If you are suing them I'm in too. Let me know
Afshan
[protected].
Afshan
[protected].
HI MY NAME IS PARESH SHAH @MEMBER OF CM SINCE 2006. THE CLUB MAHINDRA NOW CHEATING MEMBER BY ADVERTISING WRONG INFORMATION THAT THEY HAVE PROPERTY OUT SIDE INDIA BUT IN FACT THEY HAVE ONLY 5 TO 10 APPATMENT LEASE PROPERTY. NOW CLUB MAHINDRA GIVE MORE AFFORD TO MAKE NEW MEMBER(BAKARA) IN SPITE THEY HAVE MORE THEN ONE LAKH MEMBER. CLUB MAHINDRA DIRECTOR COLLECT PUBLIC MONEY (IPO) & ALSO COLLECT MEMBER ANNUAL CHARGE AND NOT DEVLPE ANY RESORT AFTER IPO .
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